COVID-19: Vaccinations, testing and general information. Learn more

Ethics and Compliance

2022 World's Most Ethical Companies 3 Time Winner logoAt The MetroHealth System, we are committed to a culture of ethics and compliance. Every organization has its own unique culture. At MetroHealth, our culture is defined first and foremost by what we do – improve the health and well-being of the people in our community.

How we do what we do is equally important and also defines our culture. We demonstrate our values in every interaction. We work as a team. We respect each other. We are diverse, inclusive and engaged. We skillfully care for our patients and we provide the same high-quality care to everyone – regardless of their circumstances.

We are also defined by how others see us. Our patients, their families, researchers, business partners, neighbors and other care providers trust that we will do what we say, always strive for the highest quality and honor our commitments to our patients, our employees and our community.

This is our culture. It is defined by what we do, how we do it and how others see us. It is a culture of ethics and accountability.

Maintaining a culture of ethics is not always simple and for that reason we have developed our This Is Who We Are: Our Culture of Ethics (Code) (click for current Spanish version; updated translation coming soon). It is intended to help us put our values into practice so that we can maintain our culture of doing the right thing.

Additional Information


Reporting Compliance Concerns

To report anonymously a compliance concern about suspected misconduct or violations of the Code, you may utilize any method below 24 hours a day, 7 days a week:

Additional Resources

You may also contact MetroHealth’s Chief Ethics and Compliance Officer with any compliance questions or concerns:

Cheryl Forino Wahl
SVP, Chief Ethics and Compliance Officer
Ethics and Compliance Department
[email protected]

View our Notice of Privacy Practices.

 

Ethically Speaking Blog

Cheryl Forino Wahl, Senior VPWelcome to Ethically Speaking

Cheryl Forino Wahl, MA, JD.

Cheryl Forino Wahl joined MetroHealth in July 2017 as Senior Vice President and Chief Ethics and Compliance Officer.

Forino Wahl is charged with ensuring that MetroHealth’s policies and practices reflect a culture committed to ethical conduct for the protection of patients, staff and visitors.

Read more at Ethically Speaking