About COVID-19

COVID-19 concerns? Call our hotline at 440-592-6843 (440-59-COVID).

This virus causes fever, cough, shortness of breath, loss of sense of smell, muscle aches, and fatigue, among other symptoms.
The incubation period is officially two to 14 days after exposure.
The infection can be very mild to full blown pneumonia, but it appears that many cases are along the mild spectrum.
Many people are asymptomatic, meaning they are infected and spreading the virus without having any symptoms. This is why it is critical that people practice social distancing, wear masks when in public or interacting with people outside of their home, and use hand sanitizer and wash hands often.
Some people recover quickly, while others experience long-lasting effects that doctors and researchers are still learning about.

If you are experiencing symptoms, call our hotline at 440-592-6843.
- We will conduct an immediate evaluation over the telephone.
- If a clinical assessment is deemed necessary, a telephone visit or video visit will be promptly scheduled for you with a dedicated provider.
- If you are having a medical emergency, call 911.

If you need immediate care for non-COVID-19 issues, call 216-778-5500, and choose option #3. Whether it’s for an urgent issue, a medication refill or other health concern, we're here to serve you.
We offer both In-Person and Telehealth visits. Online self-scheduling is available using MyChart.

MetroHealth established a COVID hotline 440-592-6843 (440-59-COVID) to assess symptoms and get people the care they need.
All employees and patients are required to wear masks at all of our locations.
We offer video and phone appointments, called telehealth visits, for appointments that do not need to be in-person. Your safety is our priority.
We are delivering prescriptions in accordance with the current guidance from the state of Ohio and Centers for Disease Control. If you have prescription questions, please contact 216-957-6337 (216-957-MEDS).
We offer free virtual health talks to support our patients and community.
We are maximizing and conserving personal protective equipment for our clinical staff.
Most non-essential employees are working from home.