For Patients & Visitors

Metro MainWelcome to MetroHealth Medical Center, and thank you for choosing us as your health care provider. We work hard to make your hospital stay as comfortable and beneficial as possible. Our nationally recognized multi-specialty medical center is the heart of The MetroHealth System, one of the largest, most comprehensive health care providers in Northeast Ohio. The 731-bed medical center is a leader in emergency and trauma care, medical and surgical specialties, family health, internal medicine, cancer care, dentistry, women’s and children’s services, heart and vascular care, mental health, rehabilitation, long-term care, and community health.

Providing you with the best possible care that meets your individual needs is our goal. As members of your health care team, we believe it is important for you to understand all aspects of your care, that’s why we encourage you and your family to ask questions. If you have special needs or concerns, please do not hesitate to tell your nurse or any other member of the health care team.

Many of your questions can be answered by referring to this section. Of course, if you need further explanation, just ask any member of our staff. You, and your well-being, are important to us.

Patient and Visitor Information

Billing and Insurance

  • Accepted Insurance
  • Financial Services
    Pay your bill online, contact customer service, and learn about billing, payment plans, and financial assistance programs.
  • Hospital Charges
    The MetroHealth System supports pricing transparency to assist our community and patients by continuing to provide a Pricing List of our most frequently used hospital services. We also provide a comprehensive list of hospital charges and Diagnosis Related Group (DRG) Price List in a format required by the Centers for Medicare and Medicaid Services (CMS).  
  • Online Bill Pay
    Links to MyChart portal. Sign in to make a payment or choose Pay as Guest.

Nurse
Servicios Para Hispanos

MetroHealth es uno de los hospitales públicos más grandes y exitosos del país, que provee gran variedad de servicios de alta calidad para todas las personas en todas las etapas de la vida.

Language Access and Communications Services
Power to the Patients

As patients, we value our physician’s expertise, but there’s another voice that’s equally important — our own. It’s vital that we take an active role in our health care.

Learn more