COVID-19: New masking policy, vaccinations, testing and general information. Learn more

Patients & Visitors

MetroHealth Rehabilitation Institute Ranks Top in Ohio and #24 in U.S. by U.S. News and World Report

Welcome

Thank you for choosing MetroHealth Medical Center, one of the largest, most comprehensive health care providers in Northeast Ohio.

Our nationally recognized multi-specialty medical center is the heart of The MetroHealth System.

Providing you with the best possible care that meets your individual needs is our goal.

New Masking Policy

Effective May 11, 2023, masking will be optional for patients, visitors and MetroHealth employees.

Due to the vulnerability of patients in the Blood and Marrow Transplant Unit, universal masking remains required upon entry, and masking will remain in effect for any acutely affected COVID patients.

Masks are also highly recommended for those who have respiratory symptoms or have been in close contact with someone with COVID-19.

Parking, Maps and Directions

Glick Center 

The center of MetroHealth's campus transformation is The Glick Center.

MetroHealth Towers Entrance Closed

Any visitors to the following areas will be required to enter via the Emergency Room main entrance on Scranton Road:

  • Labor & Deliver
  • Mother/Baby Unit 
  • NICU

Inpatient Visitor Registration Required

  • All visitors are required to register when visiting hospitalized patients at MetroHealth.
  • Required documentation: Photo ID 
  • Registration locations: Information/Welcome Desks at Main Campus Towers, Critical Care Pavilion and Emergency Department
  • Visitors will receive a temporary badge containing name, photo, unit number, barcode and date.
  • Barcode access will be needed for every location in The Glick Center not considered a public area.

We appreciate your support in ensuring the safety of everyone at MetroHealth.

Other Information

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Cost Estimator, Billing, & Pricing Transparency

Find out about insurance coverage, cost estimates, facility fees and more.

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Pay My Bill

Pay your bill online or find other convenient ways to pay.

 

 

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Medical Records Requests

Request your medical record, birth certificate, or make changes to your records.

Request records
Medical bill icon
Cost Estimator, Billing, & Pricing Transparency

Find out about insurance coverage, cost estimates, facility fees and more.

Learn more
Credit card icon
Pay My Bill

Pay your bill online or find other convenient ways to pay.

 

 

Learn more
records icon
Medical Records Requests

Request your medical record, birth certificate, or make changes to your records.

Request records
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Visiting MetroHealth

Are you or a loved one coming to MetroHealth? Learn about our visitation policy, parking, language access, and more.

More Information
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Important Phone Numbers

Contact numbers for admitting, billing, language services, medical records and more.

More Information
information circle icon
Visiting MetroHealth

Are you or a loved one coming to MetroHealth? Learn about our visitation policy, parking, language access, and more.

More Information
phone icon
Important Phone Numbers

Contact numbers for admitting, billing, language services, medical records and more.

More Information
Download Our Wayfinding MapApp

  • Get walking and driving directions
  • Find parking
  • Navigate directly to your appointment or destination
  • Available for iOS and Android. 

Download on the App Store badge 

Get it on Google Play badge

Four screenshots of MetroHealth wayfinding app