Patients & Visitors
Welcome
Thank you for choosing MetroHealth Medical Center, one of the largest, most comprehensive health care providers in Northeast Ohio.
Our nationally recognized multi-specialty medical center is the heart of The MetroHealth System.
Providing you with the best possible care that meets your individual needs is our goal.
New Masking Policy
Effective May 11, 2023, masking will be optional for patients, visitors and MetroHealth employees.
Due to the vulnerability of patients in the Blood and Marrow Transplant Unit, universal masking remains required upon entry, and masking will remain in effect for any acutely affected COVID patients.
Masks are also highly recommended for those who have respiratory symptoms or have been in close contact with someone with COVID-19.
Parking, Maps and Directions
Glick Center
The center of MetroHealth's campus transformation is The Glick Center.
- Learn more
- Read Visitor Guide
- Directions to Glick Center
- Visitor Parking Garage
- Shuttle and Valet Services
MetroHealth Towers Entrance Closed
Any visitors to the following areas will be required to enter via the Emergency Room main entrance on Scranton Road:
- Labor & Deliver
- Mother/Baby Unit
- NICU
Inpatient Visitor Registration Required
- All visitors are required to register when visiting hospitalized patients at MetroHealth.
- Required documentation: Photo ID
- Registration locations: Information/Welcome Desks at Main Campus Towers, Critical Care Pavilion and Emergency Department
- Visitors will receive a temporary badge containing name, photo, unit number, barcode and date.
- Barcode access will be needed for every location in The Glick Center not considered a public area.
We appreciate your support in ensuring the safety of everyone at MetroHealth.
Other Information
- For general information such as directions, addresses, or visiting hours and visiting restrictions, please call 216-778-7800.
- Notice of Privacy Practices
- Please view our updated visitor policy if you are visiting someone in the hospital.

Cost Estimator, Billing, & Pricing Transparency
Find out about insurance coverage, cost estimates, facility fees and more.
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Medical Records Requests
Request your medical record, birth certificate, or make changes to your records.
Request records
Visiting MetroHealth
Are you or a loved one coming to MetroHealth? Learn about our visitation policy, parking, language access, and more.
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Important Phone Numbers
Contact numbers for admitting, billing, language services, medical records and more.
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