Pharmacies

With MH Deliver, you don’t have to leave home to pick up your prescriptions. We deliver your medications right to your front door.

Courier Service

While other retail chains use ride-share delivery services such as Uber and Lyft, we use a local medically certified courier service, so you can be confident your delivery is in safe hands. Our numbers tell the story: Monday through Friday, we make approximately 450 deliveries per day. We deliver on Saturday and Sunday, too!

Over-The-Counter Medications

Later this year, over-the-counter medications will be added to our delivery service. Once you place your prescription order, the easy-to-use app will text you a link where you can shop for other items you may need such as cough medicine, vitamins, allergy medication and more. These items will be delivered with your prescription. The app’s tracker will let you know where your items are every step of the way and an estimated delivery time.

Package Recycling

If your delivery comes in big boxes or packaging, no problem. We’ll take it away for you under our recycling program.

MetroHealth has 12 pharmacy locations:

Have you ever gone to a pharmacy and been told they can’t fill your prescription because it’s out of stock? If one pharmacy doesn’t have what you need, MetroHealth has 11 other locations to check – all with the delivery option. We’ve also expanded our delivery services to include all of Cuyahoga County and surrounding areas.

1. Do I have to be a MetroHealth patient to use the pharmacy services?
   
   No, you do not have to be a patient to use the MetroHealth pharmacy. Transferring prescriptions is easy! Just call 216‑957‑6337.
   
   
2. How do I transfer a prescription?
   
   Call 216-957-6337 and a pharmacist will assist you.  
   
   
3. How do I refill a prescription through MyChart?
   
   Go to https://mychart.metrohealth.org/MyChart/ and click the Medications icon at the top of the screen. Click "Request Refill" and follow the prompts to complete the order.
   
   
4. Do you have a 24-hour pharmacy?
   
   A 24/7 drive-thru pharmacy is available at MetroHealth Main Campus Medical Center. The drive-thru does close for a meal break from 2am - 2:30am daily. To access the drive-thru, you must enter with a vehicle registered by the state of Ohio - for your safety no walk ups are permitted through the drive-thru. The pharmacy lobby hours are Monday - Friday, 7am - 7pm and Saturday and Sunday 8am - 4pm.
   
   
5. Is the pharmacy in the Women and Children's Pavilion remaining open?
   
   No, all pharmacy operations have moved over to the Outpatient Health Center.
   
   
6. Can patient purchase Over the Counter medications in the 24/7 drive-thru?
   
   Yes, Over the Counter medications can be purchased in the drive-thru - except for Sudafed. To purchase Sudafed, you must visit the window in the pharmacy lobby during open hours.
   
   
7. How does home delivery work?
   
   We provide home delivery at no additional cost, ensuring that you receive your prescription as efficiently as possible. Call 216-957-6337 option 4 to request this service.
   
   Learn More: Home Delivery
   
   
8. How does MetroHealth help patients save money on their prescriptions?
   
   Our pharmacies help you save money by offering low prices and discounts on select generic and brand-name medications and discounts on other generic and brand-name medications.
   
   Learn More: A Prescription for Savings
   
   
9. What types of financial assistance programs are available through MetroHealth?
   
   We consider ourselves part of your medical team, working with your provider to find the most affordable option while monitoring your medications for dosage and possible interactions. Our pharmacy can assist with authorizations, manufacturer copay assistance, PAP enrollment, LIS, Medicaid enrollment, and other pharmacy assistance programs.
   
   
10. What are specialty pharmacy services?
    
    The specialty pharmacy serves patients with chronic or complex conditions that require expensive medications not found in retail pharmacies. Our pharmacy offers specialty medications that are used to treat multiple disease states.
    
    Learn More: Specialty Pharmacy
    
    
11. How do I fill a prescription for a specialty medication?
    
    Around the clock clinical on-call access is available for mail order and specialty pharmacy services. Our facility is fully licensed to serve patients within the state of Ohio.
    
    Call 216-957-6337 option 3.
    
    
12. Does MetroHealth Pharmacy fill pet prescriptions?
    
    Yes, but we only fill human prescriptions for pets.
    
    
13. What walk-in immunizations are available?
    
    Our pharmacies offer the following vaccinations. No appointments necessary - just walk in!

• Flu Shots (seasonal) 
• COVID
• Hepatitis A
• Hepatitis B
• HIB
• HPV
• Meningitis
• Pneumonia
• Rabies
• RSV
• Shingles
• Tetanus

Many Convenient Locations & Hours to Fit Your Schedule.