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COVID-19: Masking policy, vaccinations, testing and general information. Learn more
Updated June 2023
In response to the nation transitioning out of the COVID-19 public health emergency, MetroHealth has updated its visitation policy. Recent changes will also enhance the emotional support available to patients. Masks will be required for visitors to the Bone Marrow Transplant Unit.
In an effort to enhance the security of all patients, visitors and staff, MetroHealth has implemented a new visitor management system for guests visiting patients at the Main Campus Towers and Critical Care Pavilion.
We appreciate your support in ensuring the safety of everyone at MetroHealth.
The change is effective for all MetroHealth hospitals. At Main Campus, visitors must still use the visitor management system and get a temporary identification badge at the welcome desk in The Glick Center or the Emergency Department.
However, visitors must now return those temporary ID badges upon leaving the hospital, which will open slots for the patients’ other visitors.
The end of the public health emergency was an opportune time to reevaluate our visitation policy and allow patients to see more of their family and loved ones.
Exceptions may be made for end-of-life situations.
All MetroHealth Medical Center inpatient visitors will be required to register at the Information/Welcome desks at the Towers and Emergency Department main entrances. Visitors will be required to provide photo identification; a temporary badge will be generated for visitors to wear during the duration of their stay.
Please call 216-778-4428 for visitation information.
Surgical patients may have one caregiver accompany them to their scheduled procedures.
For general patient information, please call 216-778-7800.