Appointments and Walk-In Care
Telehealth Services
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MetroHealth is here to meet your health care needs, whatever they might be.
If you need immediate care for non-COVID-19/respiratory issues, we stand ready to serve you. Whether it’s for an urgent issue, a medication refill or other health concern, please call 216-778-5500, and choose option #3 to be connected to a health care provider who can triage your care needs.
If necessary, we will arrange a telehealth visit with a clinician, or an in-person visit if essential.
However, if you are experiencing any of the following symptoms – FEVER, COUGH, SHORTNESS OF BREATH – or have any questions related to COVID-19 – call 440-59-COVID (440-592-6843) from home to speak with a nurse. Depending on your symptoms, the nurse may recommend a telephone visit with a specific COVID hotline doctor.
Thank you for entrusting your care to The MetroHealth System.
For more information on coronavirus (COVID-19), please visit metrohealth.org/covid-19.
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ExpressCare, Walk-In and Emergency Locations
Financial Assistance and Services
Our Financial Services Team can answer questions about billing, payments or the status of your account.
Call 216-957-3250 Monday – Thursday from 8 a.m. – 8 p.m., and Friday from 8 a.m. – 5 p.m. or e-mail Customer Service.
For questions about insurance coverage or program enrollment, please contact the Financial Eligibility Team at 216-957-2325 Monday – Friday from 8 a.m. – 5 p.m.
