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Appointments

To schedule an appointment, call 800-554-5251 or sign into MyChart.

Appointments

MetroHealth is beginning to see more patients in person again, because in many cases, it’s the only way to provide the care you need.

Whether it’s time for your annual check-up, for preventive tests like mammograms and colonoscopies, for your child’s immunizations or for diagnostic procedures like cardiac stress tests, your health and the health of your family is too important to postpone necessary care. 

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How to Choose: Telehealth vs. In-Person Appointment

Telehealth (also called video, virtual or phone) visits offer great convenience for patients, but there are times an in-person visit is the better – or only – option you should choose. How do you know whether to schedule a telehealth visit or an in-person visit?

Learn how to choose the right type of appointment

Visitors During Appointments 

Make an Appointment

ExpressCare, Walk-In and Emergency Locations


Financial Assistance and Services

Our Financial Services Team can answer questions about billing, payments or the status of your account.

Call 216-957-3250 Monday – Thursday from 8 a.m. – 8 p.m., and Friday from 8 a.m. – 5 p.m. or e-mail Customer Service.

For questions about insurance coverage or program enrollment, please contact the Financial Eligibility Team at 216-957-2325 Monday – Friday from 8 a.m. – 5 p.m.

Financial Services

Choosing Care
In-Person Visits
In-Person Visits
It's important to be seen in person for preventive care, physical exams and more. See How to Choose Care and watch our Resuming Care video.
What to Expect at your Visit
Woman talking to doctor during telehealth appointment
Telehealth Visits
Meet with your doctor without leaving home for symptoms such as fever, cough, minor burns, rashes, allergies, sore throat, heartburn and more. See How to Choose Care.
Scheduling Telehealth Visits