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Appointments and Walk-In Care

Telehealth Services

Haga un clic aquí para la versión en español (In Spanish) 

MetroHealth is here to meet your health care needs, whatever they might be.

If you need immediate care for non-COVID-19/respiratory issues, we stand ready to serve you. Whether it’s for an urgent issue, a medication refill or other health concern, please call 216-778-5500, and choose option #3 to be connected to a health care provider who can triage your care needs. 

If necessary, we will arrange a telehealth visit with a clinician, or an in-person visit if essential.

However, if you are experiencing any of the following symptoms – FEVER, COUGH, SHORTNESS OF BREATH – or have any questions related to COVID-19 – call 440-59-COVID (440-592-6843) from home to speak with a nurse. Depending on your symptoms, the nurse may recommend a telephone visit with a specific COVID hotline doctor.

Thank you for entrusting your care to The MetroHealth System.
For more information on coronavirus (COVID-19), please visit


ExpressCare, Walk-In and Emergency Locations

Financial Assistance and Services

Our Financial Services Team can answer questions about billing, payments or the status of your account.

Call 216-957-3250 Monday – Thursday from 8 a.m. – 8 p.m., and Friday from 8 a.m. – 5 p.m. or e-mail Customer Service.

For questions about insurance coverage or program enrollment, please contact the Financial Eligibility Team at 216-957-2325 Monday – Friday from 8 a.m. – 5 p.m.

Financial Services