Medical Records
Access Your Records
There are several options to request your medical records, and we look forward to fulfilling your request.
Using MyChart to Access Medical Records
MyChart gives you fast, secure online access to your medical record. You can download, send, or receive medical records via your MyChart account.
For test results, review your MyChart account or follow the instructions from your physician’s office.
Request Print or Email Copies of Your Medical Records
To obtain a copy of a medical record from The MetroHealth System:
Download the Authorization to Release Protected Health Information Form (en español)
Complete the form and send via one of the following:
- Email the completed form in PDF format to [email protected]
- Fax form to 216-778-2413
- Mail (via US Postal Service) your completed authorization form to:
The MetroHealth System
Health Information Management Release of Information; G-108
2500 MetroHealth Drive
Cleveland, OH 44109
Downloading Medical Records from MyChart
Login to your MyChart account from the app or our website.
From the menu select ‘Questionnaires’ and then select ‘Request a Copy of My Medical Records’.
You will be asked to fill out an online form determining which records are to be released, and whether to release them to yourself or directly to your provider.
You can also use MyChart to request radiology images to share with your health care provider(s). Learn more.
Please indicate on the authorization form if you prefer that the copy of the medical record be sent to the address specified on the authorization form, or if you prefer secure electronic delivery (must provide recipient’s email address).
Lab and other results: please review MyChart or follow the instructions from your physician’s office.
Questions? Please call 216-778-4252.
Fax: 216-778-2114
Business Hours
Monday through Friday
8 a.m. to 3:30 p.m.
Mailing Address
Health Information Management Release of Information; G-108
2500 MetroHealth Drive
Cleveland, Ohio 44109
