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Medical Records

Access Your Records

There are several options to request your medical records, and we look forward to fulfilling your request.

Download or Send Your Medical Records from MyChart

Records will be released within a few hours.

  1. Login to MyChart
  2. Go to menu “Sharing Hub”
  3. Select the person you want to share your health information with.
  4. Follow the prompts to either download or send your records.

Download or Send Medical Records for another MetroHealth patient from MyChart

Records will be released within a few hours.

  1. Login to MyChart
  2. Switch to the other MetroHealth patient’s “proxy” account
  3. Go to menu “Sharing Hub”
  4. Select the person you want to share the proxy’s health information with.
  5. Follow the prompts to either download or send the proxy’s records.

Learn More

Learn more about proxy access

MyChart Video: How to Share Your Record With Others (For Desktop)

MyChart Video: How to Share Your Record With Others (For Mobile Devices)

 

Request Medical Records

Request a copy of medical records

Request online through MyChart

  1. Login to MyChart
  2. Go to menu ‘Questionnaires’ 
  3. Select ‘Request a Copy of My Medical Records’.
  4. Fill out the online form.  You will be asked to determine which records are to be released, and whether to release them to yourself or directly to your provider.

You can also use MyChart to request radiology images to share with your health care provider(s). Learn more.

 

Request through PDF Form

  1. Download the Authorization to Release Protected Health Information Form (en español
  2. Complete the form and send via one of the following:

Email the completed form in PDF format to [email protected]

Fax to 216-778-2413

Mail (via US Postal Service):

The MetroHealth System
Health Information Management Release of Information; G-108
2500 MetroHealth Drive
Cleveland, OH 44109

 

Request an Electronic Health Information (EHI) Export

Please complete the form provided below to request an EHI Export.

This export is provided as a .zip file, of all information within your entire medical record.  This large file takes up a lot of space and can only be read by a software application. Each time an EHI Export is requested, the system will capture everything in your medical record at the time it is requested. 

If you need a copy of your medical record for yourself or a medical provider, consider using the request process above instead.

  1. Download the EHI Export Form
  2. Complete the EHI Export Form and send via one of the following:

Email the completed form in PDF format to [email protected]

Fax to 216-778-2413

Mail (via US Postal Service):

The MetroHealth System
Health Information Management Release of Information; G-108
2500 MetroHealth Drive
Cleveland, OH 44109

Questions?  Please call 216-778-4252

Business Hours:

Monday through Friday
8 a.m. to 3:30 p.m.