Masks must be worn by patients and visitors - even if you are vaccinated.

Everyone 5 and older is eligible to get a free COVID-19 Pfizer vaccination.  Schedule online or call 216-778-6100 to schedule.

COVID-19 Vaccine  |  COVID-19 Hotline (440-592-6843)  |  Obtenga la información más reciente aquí  |  See Your Doctor Safely

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We are excited to introduce our new brand.

Over the coming months you'll be noticing a new look as we intentionally update the brand across the healthcare system. Even with the new look, we are still focused on delivering patient outcomes devoted to hope, health, and humanity.

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Medical Records

Access Your Records

There are several options to request your medical records, and we look forward to fulfilling your request.

  • Using MyChart to Access Medical Records

  • MyChart gives you fast, secure online access to your medical record. You can download, send, or receive medical records via your MyChart account.

    For test results, review your MyChart account or follow the instructions from your physician’s office.

  • Downloading Medical Records from MyChart

    Login to your MyChart account from the app or our website.

    From the menu select ‘Questionnaires’ and then select ‘Request a Copy of My Medical Records’.

    You will be asked to fill out an online form determining which records are to be released, and whether to release them to yourself or directly to your provider.

    You can also use MyChart to request radiology images to share with your health care provider(s). Learn more.

    MyChart log in or sign up

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  • Request Print or Email Copies of Your Medical Records

    To obtain a copy of a medical record from The MetroHealth System:

    Download the Authorization to Release Protected Health Information Form (en español)

    Complete the form and send via one of the following:

    Email
    Email the completed form in PDF format to [email protected]

    OR

    Mail
    Mail (via US Postal Service) your completed authorization form to:

    The MetroHealth System
    Health Information Management Release of Information; G-108
    2500 MetroHealth Drive, Cleveland, OH 44109

Please indicate on the authorization form if you prefer that the copy of the medical record be sent to the address specified on the authorization form, or if you prefer to pick up your copy from our office during business hours or require secure electronic delivery (must provide recipient’s email address). 

Lab and other results: please review MyChart or follow the instructions from your physician’s office.

Questions? Please call 216-778-4252.

Fax: 216-778-2114

Business Hours
Monday through Friday
8 a.m. to 3:30 p.m.

Mailing Address
Health Information Management Release of Information; G-108
2500 MetroHealth Drive
Cleveland, Ohio 44109