Our new Outpatient Health Center is now open!

Proxy Access

How does it work?

  • The proxy gets their own MetroHealth MyChart account (even if the proxy is not a patient with us, they will obtain a MetroHealth MyChart account)
  • When the proxy logs into their MetroHealth MyChart, they can switch over to the MetroHealth patient they have proxy over

Requesting Access to an Account

Access to the MyChart Account of a minor (age 0-17)

Use our online MyChart Proxy Access Authorization Form.

Access Form

Access to the MyChart Account of an adult (age 18+)

Use our MyChart Proxy Access Authorization PDF Form.

Access Form (PDF)

Granting Access to an Account

Follow these steps

  1. Log into your MyChart account
  2. Click “Sharing Hub” from the menu
  3. Click tile “Family member, close friend, or caretaker”
  4. Click tile “Manage ongoing access to your MyChart account”
  5. Click tile “Invite friends or family”
  6. Fill out prompts
  7. When your friend or family receives the MyChart invitation email, they should accept the invitation in the email.

View Screens to Help You Grant Proxy Access to Your MyChart Account

Go to MyChart

 

Download the MyChart App

MyChart is available for iOS and Android

Download on the App Store Get it on Google Play

MyChart Support

Email: mychart@metrohealth.org
Phone: 216-778-8801
Monday – Friday, 7 a.m. – 7 p.m. ET

 

Ayuda para MyChart

Correo electrónico: mychart@metrohealth.org
Teléfono: 216-778-8801
De lunes a viernes de 7 a. m. a 7 p. m., hora del este

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