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All your health information in one place.

Manage your medications and view test results, upcoming appointments, medical bills and more.

Before coming to any MetroHealth facility, please read our visitation policies. Please visit Care During COVID-19 for additional information on safety measures, appointment options and more.


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MyChart Gets You Connected to Your Health

MyChart gives you online access to your medical record. Whether you’re at work, on the road, or at home, you can view test results, messages from your doctor, and your key medical information.

You can even access your family’s records and schedule your next appointment online.

Telehealth Visits

MetroHealth offers telehealth services for you to conveniently meet with your MetroHealth provider by telephone or video. And with a MyChart account and MyChart app, your experience will be even better!

Telehealth appointments provide easy access to get you the care you need, when you need it, without leaving your home.

Learn more about telehealth visits

MyChart Features:

  • Check-in before you arrive.
    • Verify demographics, insurance information, pre-pay, keep your medication list up-to-date, as well as update your allergies – all before you arrive.
  • Access your test results.
    • No more waiting for a phone call or letter. View your results and your doctor’s comments within days.
  • Communicate with your doctor.
    • Get answers to medical questions without phone tag or unnecessary appointments.
  • Manage your appointments.
    • Schedule your next appointment or view details of your past and upcoming appointments.
  • Pay bills online.
    • Access and pay your copays and bills from home.
  • Request prescription renewal.
    • If your prescription has expired or you do not have any refills left, request a renewal from your provider.
  • Download, Send, or Receive Medical Records.
    • Download and/or send visit summaries to another provider. You can also download records you requested from Medical Records.

    Download the MyChart App

    MyChart is available for iOS and Android.

    How to Download MyChart for MetroHealth

    1. Go to the App Store or Google Play on your mobile device
    2. Search for "MyChart" 
    3. Download the app
    4. Open the app on your mobile device and choose MetroHealth as your provider
    5. Log in with your MyChart username and password
    Get it on Google Play badge Download on the App Store badge

    MyChart Support

    Email: [email protected]
    Phone: 216-778-8801
    Monday – Friday, 7 a.m. – 7 p.m.

Woman using MyChart app at MetroHealth
Sign Up Now and Be Entered to Win!

More Good News about MyChart.
From now until the end of the year, anyone who signs up for a MyChart account will be entered into a drawing to win a prize!
40 winners total – don’t miss out. 
Already have a MyChart account?  You’re automatically entered into the raffle, too.

Sign Up Today
MyChart Mobile App in Spanish

We just made it easier for our Spanish-speaking patients to communicate with MetroHealth.

Learn more
MetroHealth's MyChart Mobile App Now in Spanish
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MyChart FAQs

Learn more about MyChart and how it can help you.

Learn more
Woman talking to doctor during telehealth appointment
What Exactly is Telehealth? Learn all about Video and Phone Visits

MetroHealth Presenters: Kathryn Teng, MD, Director of Adult Health and Wellness, and Albert Ferreira, Director, Telehealth Operations

There’s a good chance your doctors’ visits have gone virtual – and many are expected to stay that way. Our experts – Dr. Kathryn Teng, Director of Adult Health and Wellness, and Albert Ferreira, Director, Telehealth Operations – recently addressed patient questions and offered some tips about telehealth appointments.

Watch Now