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eCheck-In Saves You Time Before Your Appointment

Demonstration screen of e Check In Process in MyChart

Save time

  • Review information ahead of your appointment
  • eCheck-In is available three days ahead of your scheduled visit 

Verify demographics

  • Review your personal information and make any changes as needed

Verify insurance information

  • Add new insurance coverage as needed
  • Upload pictures of your insurance cards

Review and sign documents from your phone

  • Sign consent for treatment as needed

Pay your copay ahead of time

  • If you have a copy due at the time of your visit you can pay ahead of time by entering your credit/debit card information

Keep your medication list up-to-date

  • Add or remove medications you are taking
  • Update your pharmacy information

Update your allergies 

  • Add or remove allergies 

Complete required questionnaires

  • All in person visits require a COVID-19 questionnaire
  • Complete other questionnaires as needed based on visit type

Three cell phone screen examples of how to use eCheck-In

Download the MyChart App

MyChart is available for iOS and Android.

How to Download MyChart for MetroHealth

  1. Go to the App Store or Google Play on your mobile device
  2. Search for "MyChart" 
  3. Download the app
  4. Open the app on your mobile device and choose MetroHealth as your provider
  5. Log in with your MyChart username and password
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MyChart Support

Email: [email protected]
Phone: 216-778-8801
Monday – Friday, 7 a.m. – 7 p.m.
Cleveland, Ohio