Masks must be worn by patients and visitors - even if you are vaccinated.

Everyone 12+*  is eligible to get a free COVID-19 Pfizer vaccination.  Register here or call 216-778-6100 to schedule.

COVID-19 Vaccine  |  COVID-19 Hotline (440-592-6843)  |  Obtenga la información más reciente aquí  |  See Your Doctor Safely

Amenities and Services


Wheelchairs are staged at the three main entrances: MetroHealth Drive/Towers, Scranton Road/ Emergency Department and the Outpatient Plaza.

If you need assistance to an appointment, please go to the closest information/welcome desk and a staff member will contact Patient Transport. Information/welcome desks are located at each of the main entrances. A transporter will come to help you to your appointment. You should request a transporter when you arrive.

Visitor Dining Options

Visitors can enjoy a meal from MetroHealth’s two cafes. Visitors can also enjoy a delivered meal through our guest meal program. See your room service menu located in your room for details.

MetroHealth Atrium Grille
Location: First floor
Weekdays: 6:30 a.m. to 7 p.m.
Weekends: 7 a.m. to 7 p.m.

MetroHealth Towers Café
Location: First floor, next to the gift shop
Weekdays: 6 a.m. to 4 p.m.

Gift Shop

Nurture Gift Shop is coming to MetroHealth in early October 2021! In the meantime, a pop-up gift shop is open daily from 8 a.m. to 5 p.m. It's located on the first floor, near the Towers Café. Shoppers can buy hygiene and personal care products, over-the-counter medications, snacks, and other necessities. The pop-up shop is cashless; credit cards are accepted for purchases.


MetroHealth has a branch of the Cuyahoga County Public Library (CCPL) located on the first floor, near the Towers Café and Gift Shop. Our location offers a variety of library materials to borrow (or you can return your CCPL borrowed items here) and computers with internet access.

Pharmacy and Prescriptions

Prescription Bedside Delivery: MetroHealth pharmacy will deliver your discharge medication to your bedside prior to your discharge. Ask your caregivers for details.

Our Mail Order Pharmacy also allows you to get your refills mailed to your home with no additional fees.

We can fill all your prescriptions. For your convenience, we have nine retail pharmacy locations across Northeast Ohio. For more information about our pharmacy services, call 216-957-MEDS or visit our pharmacy page.