Care During COVID-19  |  Obtenga la información más reciente aquí

To continue protecting us all, everyone entering any MetroHealth location will be required to wear a mask that covers their mouth and nose. If you do not have one, one will be provided to you at our entrances. Beginning Monday, April 20, 2020, this rule is one more way we can continue to provide our best care to you and to keep our entire community safe from the coronavirus. Thank you for helping us all stay well.

If you have questions or concerns about COVID-19, please call the dedicated MetroHealth support line at 440-59-COVID (440-592-6843).

Para continuar la protección de todos, toda persona que ingrese a cualquier ubicación de MetroHealth deberá utilizar una máscara que cubra la boca y nariz. Si no tiene una, se le proporcionará una en nuestras entradas. Este nuevo reglamento comienza a partir del lunes 20 de abril de 2020 y es una forma más en la que podemos continuar brindándole nuestra mejor atención y mantener a toda nuestra comunidad a salvo del coronavirus. Gracias por su aporte en mantenernos sanos.

Si tiene preguntas o inquietudes sobre COVID-19, por favor llame a la línea de apoyo de MetroHealth al 440-59-COVID (440-592-6843).

Are You Experiencing Symptoms of COVID-19?

Haga un clic aquí para la versión en español (In Spanish)

Do you have symptoms of COVID-19?

  • Symptoms of COVID-19 include fever, cough and shortness of breath.
  • The incubation period is two to 14 days after exposure.
  • The infection can be very mild to full-blown pneumonia, but it appears that 80% of cases are mild. 

Step 1: Call the COVID-19 Hotline

  • Call the hotline at 440-59-COVID (440-592-6843).

  • We will conduct an immediate evaluation over the telephone.

  • If a clinical assessment is deemed necessary, a telephone visit or video visit will be promptly scheduled for you with a dedicated provider.  

Step 2: Telephone or Video Visit

A provider will ask you questions and evaluate your symptoms. He or she will then give further medical advice and determine the best course of action, whether to receive further testing, come for an in-person visit, or to simply stay at home. 

If you are unsure if you should seek medical attention for COVID-19 symptoms, please call the hotline at 440-59-COVID (440-592-6843).

For additional information about the situation, please go to:

Telehealth Scheduling
Schedule a Telehealth Appointment

MetroHealth offers telehealth services via MyChart for you to conveniently meet with your MetroHealth provider from your phone, computer, or tablet. MyChart telehealth appointments provide easy access to get you the care you need, when you need it, without leaving your home. If you do not have a MyChart account, you can sign up online, or call your MetroHealth provider to set up a telehealth appointment.

How to schedule a telehealth appointment