ACO REACH Public Reporting Information
ACO REACH Name and Location
Collaborative Care Partners, LLC
2500 MetroHealth Drive
Cleveland, Ohio 44109
ACO REACH Primary Contact
Susan Mego | ACO Executive
216-957-3001 | [email protected]
Provider List / Organizational Information
ACO REACH Participant Providers
The MetroHealth System (hospital, facilities, physicians, and health care providers)
Spry Healthcare LLC
ACO REACH Preferred Providers
Hospice of Western Reserve
Visiting Nurse Association of Cleveland Hospice (VNA Hospice)
Visiting Nurse Association of Cleveland (VNA Cleveland)
Judson (Judson Park)
Franciscan Communities, Inc (Mount Alverna)
West Side Deutscher Frauen Verein (Altenheim and Shurmer Place)
St. Augustine Manor
Middleburg-Legacy Place, LLC (Parkside Villa)
C A S Health Investors Inc (Cedarwood Plaza)
Ridge-Pleasant Valley, Inc. (Pleasantview Care Center)
Pleasant Lake Nursing Home, Inc. (Pleasant Lake Villa)
Broadview Nursing Home, Inc (Broadview Multi Care Center)
Franklin Boulevard Nursing Home, Inc. (Franklin Plaza Extended Care)
Lakewood Senior Campus, LLC (O’Neill of Lakewood)
Jennings Operating, LLC (Jennings)
Legacy Health Services (North Royalton Post Acute)
Diplomate Healthcare, LLC (Diplomat Healthcare)
Brecksville Healthcare Group, Inc. (Oaks of Brecksville)
Indian Hills Healthcare Group, Inc. (The Willows Health & Rehab Center)
The Women’s Welsh Clubs of America (The Welsh Home)
Joint Ventures
No ACO REACH Joint Ventures
Collaborative Care Partners Committees and Key Leadership Personnel
The Collaborative Care Partners oversight includes committees and councils that focus on quality, clinical informatics, financial stewardship, and beneficiary engagement and experience. Collaborative Care Partners beneficiary representatives are asked to participate in committee activities surrounding beneficiary engagement and experience.
ACO Key Clinical Leadership
ACO Board Chair:
- Nabil Chehade, MD serves as EVP and Chief Clinical Transformation Officer with The MetroHealth System and executive with Spry Healthcare LLC
ACO Medical Directors:
- Nicholas Dreher, MD serves as Medical Director of Population Health with The MetroHealth System
ACO Key Administrative Leadership
ACO Board Chair:
- Nabil Chehade, MD serves as EVP and Chief Clinical Transformation Officer with The MetroHealth System and executive with Spry Healthcare LLC
ACO Executive:
- Susan Mego serves as VP of Payer Strategy, Managed Care, & Operations with The MetroHealth System
ACO Finance area:
- Kelly Andolek serves as Executive Director of Provider Enterprise with The MetroHealth System
- Patrick Woods serves as Director of Accounting, Financial Rep & Corporate Controller with The MetroHealth System
ACO Personnel area:
- Jackie Plevelich serves as Manager of Population Health Operations with The MetroHealth System
ACO Quality Improvement area:
- Nicholas Dreher, MD serves as Medical Director of Population Health with The MetroHealth System
- Nisrine Khazaal, MSN, MSIS, CPHQ serves as Director of Clinical Process and Improvement for the Population Health Innovation Institute of The MetroHealth System
ACO Compliance Officer:
- Sarah Partington, JD serves as Senior Compliance Officer and Director of Compliance Operations with The MetroHealth System
ACO Governing Body Structure
The Collaborative Care Partners Governing Board oversees all of the operations of Collaborative Care Partners and reports on its ongoing operations and outcomes to The MetroHealth System Board of Trustees.
The Collaborative Care Partners Governing Board includes members that represent ACO REACH Participant Providers, ACO REACH beneficiaries and community stakeholders. The Executive Vice President and Chief Clinical Transformation Officer of The MetroHealth System serves as the Chair of the Collaborative Care Partners Governing Board and the remaining members include primary care and specialty physicians, health system administration, a Medicare fee for service beneficiary who receives care in The MetroHealth System, and a community stakeholder.
Collaborative Care Partners Governing Board
- Nabil Chehade, MD, Board Chair, Voting Member, The MetroHealth System and Spry Healthcare LLC
- Kelly Andolek, Voting Member, The MetroHealth System
- Pamela Crider, CNP, Voting Member, The MetroHealth System
- Catherine Curley, MD, Voting Member, The MetroHealth System
- Mehul Danawala, MD, Voting Member, The MetroHealth System
- Michelle Dietz, MD, Voting Member, The MetroHealth System
- Nicholas Dreher, MD, Voting Member, The MetroHealth System
- William Lewis, MD, Voting Member, The MetroHealth System
- Robert Bruce, MD, Voting Member, The MetroHealth System
- Joseph Golob, MD, Voting Member, The MetroHealth System
- Lorella Luezas-Shamakian, MD, Voting Member, The MetroHealth System
- Natalie Joseph, MD, Voting Member, The MetroHealth System
- Terri Mosley, Voting Member, Medicare Beneficiary, retired
- Douglas Beach, PhD, Voting Member, Consumer Advocate, CEO of Western Reserve Area Agency on Aging
Quality Measures Performance
- Total Quality Score for PY2021, 100%
- Total Quality Score for PY2022, 100%
- Total Quality Score for PY2023, 80%
Shared Savings and Losses Information
Amount of Shared Savings/Losses
First Agreement Period
- DCE Performance Year 2021, $3,127,796.41
Second Agreement Period
- DCE Performance Year 2022, $1,649,181.93
Third Agreement Period
- ACO REACH Performance Year 2023, $1,425,384.46
Shared Savings Distribution
- Performance Year 2021, 2022, 2023
- Proportion invested in infrastructure: 75%
- Proportion invested in redesigned care processes/resources: 25%
- Proportion of distribution to DCE participants: 0%
Last Updated: June 2025
