Core Values - “The Metro Way”
The Metro Way is an informal expression we embrace to demonstrate that our organization goes beyond the science of medicine.
This philosophy and approach involves smiling at patients, helping someone find his way, comforting those in sorrow and respecting the feelings of others. It means listening to each other, lending a helping hand to co-workers and being aware of how our organization impacts our neighbors. It is the sum of all the little things that make the difference between a good experience and the best experience.
We are specifically committed to the following values:
- Quest for Excellence
MetroHealth embraces a culture where all people are treated with respect. We have no tolerance for abusive, unethical and/or discriminatory behavior.
We will always strive to be the best we can for you. We will review our practices and polices regularly and seek feedback from our patients to ensure that we are being the very best we can be.
We will always keep our focus on you. Each patient is an individual who deserves a personal and patient-centered approach.
You will always get our best effort.
Treatment strategies will be discussed with you with a primary goal of safety, effectiveness and resolution of the problem
Resident Mission (for our health care professionals in training)
MetroHealth's Department of Vascular Surgery faculty aspire to instill in our trainees the essential elements of success for a career in surgery, including:
- Honesty and integrity
- A sense of responsibility
- A commitment to excellence
We will provide insight and knowledge regarding the fundamental nature of patient vascular health and disease.
Provide safe and high-quality care based on an advanced understanding of and respect for our patients’ needs and guided by best practices.
We expect of ourselves and our trainees the following:
- Self-directed Learning
- Poise, Positive Attitude and Professionalism
- Inclusiveness & Team Attitude
- Effort & Enthusiasm
At MetroHealth, we strive to instill the following philosophies in our medical students:
- Work Ethic
- Effort and Energy
- Positive Body Language
- Ability to be Coached
We will teach basic vascular surgery fundamentals regarding the nature of vascular health and disease. and strive to make this the most educational and challenging surgical clerkship as possible.