Visiting a MetroHealth facility during moderate-level, community spread of COVID-19
LAST UPDATED March 17, 2021
General Information
All those entering our facilities must wear a face mask or covering for the duration of the appointment/visit.
Inpatient Visitation
- Patients may receive one visitor* per day during designated visitation hours:
Monday – Friday, 11 a.m. – 6:45 p.m.
Weekends and Holidays 11 a.m. – 4:45 p.m. - All visitors must check in with Guest Services and wear a “visitor” sticker for the duration of their visit.
- Visitors may not rotate with other family members or friends during visiting hours.
- Visitors must wear a mask and practice social distancing.
- Visitors must be 18 or older.
- When a visitor leaves the hospital, they may not return the same day.
*Exceptions may be made on a case by case basis with approval by both the nurse manager and attending physician.
Additional ways to reach loved ones who are inpatients/residents at MetroHealth.
Outpatient Appointments/Emergency Department Visits
- Adult patients are encouraged to attend their visits alone. Those in need of assistance may have one adult caregiver accompany them.
- Pediatric patients may have two parents/guardians accompany them.
Outpatient Surgery
Surgical patients may have one caregiver accompany them to their scheduled procedures.
Inpatient Rehabilitation
Caregiver visitation may be scheduled at the discretion of the multi-disciplinary team with Attending Physician approval to facilitate home-going trainings and other key rehabilitation activities.
Questions
For general patient information, please call 216-778-7800.
