Behavioral Health In-Person vs. Virtual Visits - How to Choose Care
Your MetroHealth Behavioral Health care team is always here for you, whether it’s in-person or through a virtual visit.
A virtual visit—sometimes referred to as a telehealth visit—lets you meet with your health care provider by video or phone. This allows you to get the care you need, when you need it.
Benefits of a Virtual Visit
- Meet with your provider in the privacy of your home.
- No need to travel or deal with parking.
- Avoid coming into contact with other patients who may be sick.
How to Access Care By Appointment Type
Appointment Type | In-Person | Virtual (Video) | Virtual (Phone) |
---|---|---|---|
Intake appointments | |||
New patient visit with counselor | |||
Establishing care with new medication prescriber | |||
Follow-up visits with established counselor | |||
EMDR counseling appointments | |||
Routine medication visits | |||
Follow-up care for some psychiatric medications | |||
Follow-up medication appointments requiring physical exam, injections or vital signs | |||
Outpatient follow-up after discharge |
If you’re not sure what visit type is best for you, call 216-778-4428 or MyChart message your provider today.

Virtual Visits
Not every medical visit needs to take place in person. For some health care needs, a virtual visit can be a fast, easy and convenient option.
Learn more