Text (SMS) Messages about Health Care Reminders and Notices

MetroHealth may send text (SMS) messages* to your cell phone about your health care, including:

  • Reminders and confirmations about upcoming visits.
  • Emergencies that could affect your appointments.
  • Notifications about medications.
  • Billing reminders.
  • Health education from your providers.
  • Invitations to complete surveys about your care.

* Message and data rates from your cell phone carrier may apply. Frequency may vary. Carriers are not liable for delayed or undelivered messages.

You can choose what types of messages to receive. To change your communication preferences:

To opt in to (start new) texts:

  • Text “JOIN” to 85452

To opt out of texts:

  • Reply “STOP” only to the number associated with the type of text messages you no longer wish to receive. For example, you can stop texts about surveys, but continue to receive messages about your medications.
  • Or complete the online opt-out form. 

To opt in to (restart) texts:

  • Reply “START” to the text that you would like to start receiving again.

For assistance:

To learn more about privacy at MetroHealth:

 

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