Victoria Petty is originally from Pottsboro, Texas. She received her MHA from Texas A&M University and her BBA in Organizational Behavior and Human Resources from the University of North Texas. During her undergraduate studies, she completed a human resources and accounts payable internship at Spartan Education and worked at a cardiology practice as a medical office assistant.
In graduate school, Victoria was an administrative intern at the Memorial Hermann Health System corporate office, where she applied her Certified Associate in Project Management certification to the project work she completed. Projects included a process mapping project of the outpatient chemotherapy center’s workflows, creation of education materials around chemotherapy drug pricing, and more.
After the fellowship, Victoria plans to move into site operations management within the ambulatory network or manage the operations of a service line clinic.
James Lawson Hahn is a native of Oxford, Mississippi. He received a Master of Health Administration from the University of Memphis and a Bachelor of Business Administration in managerial finance from the University of Mississippi (known as “Ole Miss”). After undergraduate studies, he began his journey in healthcare at the Oxford Treatment Centre, a substance abuse treatment center. While there, he worked as an office manager and was in charge of opening an outpatient office for the organization.
During graduate school, James worked as an administrative resident for two years at Baptist Memorial Hospital - Memphis, which is part of the Baptist Memorial Health Care System in Memphis, Tennessee. This gave him the opportunity to work directly with the hospital’s executive leaders. Projects included promoting the use of evidence-based computerized physician order sets (CPOS) for the treatment of congestive heart failure and acute coronary infarction among the practicing Emergency Medicine and Hospital Medicine physicians, as well as identifying ways to reduce third-party payer denials, improve processes in reducing operating room turnover times, and more.
After the fellowship, James plans to move into an operations management role within hospital operations or an operations role within one of the service lines.