No Show/Cancellation Policy for All Dental Clinics
Thank you for trusting MetroHealth for your dental care. If you need to cancel your appointment for any reason, we require 48 hours’ notice. This gives us time to schedule other patients who may be waiting for an appointment. You can call 216-778-4725 to cancel and reschedule your appointment.
Missed AppointmentsIt is our office policy that if you miss appointments without 48 hours’ notice, we may only be able to offer you same-day appointments. You can call the same day and if we have any openings that day, we will fit you in.
If you miss four appointments without 48 hours’ notice, we will ask you to make arrangements with another non-MetroHealth dental office that can better meet your scheduling needs.
EmergenciesWe understand emergencies may occur, and you might not be able to cancel your appointment 48 hours beforehand. If this happens, please call 216-778-4725, and we will work with you to reschedule.
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