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Integrated Virtual Behavioral Health
Get Behavioral Health Support with a Referral from A Virtual Primary Care Provider
Schedule a VisitAbout OvatientVirtual Behavioral Health
Virtual Behavioral Health
- Now offering virtual behavioral health services, accessible via a referral from an Ovatient, virtual-first primary care provider.
- Our virtual services include brief, single-session interventions, individual therapy and skills groups.
- Age: 18 and older
- Hours: 7 a.m. to 7 p.m. Monday through Friday
- Schedule a visit with a referral from a MetroHealth Virtual-First Primary Care Provider.
Care for Your Body and Mind in One Place
MetroHealth's Virtual Primary Care services powered by Ovatient take care of your whole health needs. Now, we offer easy-to-access behavioral health services, too. If you use our Virtual Primary Care, your Ovatient provider will work with a behavioral health provider to help you.
Here's what to expect:
- Quick Help When You Need It: Your provider may be able to connect you with a behavioral health provider during your video visit—no extra scheduling or waiting needed.
- Different Kinds of Help: We offer many options like short-term visits, one-time help sessions, or group learning. We'll find what works best for you. If we can't help, we'll connect you with someone who can.
- Working Together for You: Your mental health provider and doctor talk to each other about your care plan to make sure it works well for you.
Please call 911 if you are having an emergency.
If you are currently thinking about or planning to harm yourself or someone else, please call 911, go to the nearest hospital emergency room, or call, text or chat the Suicide and Crisis Lifeline at 988.
Virtual Behavioral Health
- Now offering virtual behavioral health services, accessible via a referral from an Ovatient, virtual-first primary care provider.
- Our virtual services include brief, single-session interventions, individual therapy and skills groups.
- Age: 18 and older
- Hours: 7 a.m. to 7 p.m. Monday through Friday
- Schedule a visit with a referral from a MetroHealth Virtual-First Primary Care Provider.
Virtual Behavioral Health FAQs
MetroHealth has partnered with Ovatient to provide virtual care services for its patients.
Ovatient offers comprehensive and easy-to-access virtual health services — including primary care, urgent care, and coming soon, mental health. Our services are covered by any in-network health plan, including Medicare and Medicaid. Patients can also choose to pay with affordable and convenient cash options. With Ovatient, you build long-lasting relationships with trusted healthcare professionals and access quality care quickly, affordably and conveniently, no matter where you are. And if you need in-person care for things like tests and X-rays, we will smoothly connect you to the local health providers you trust at MetroHealth.
Ovatient’s Provider Team
Ovatient’s virtual care providers are specially trained to deliver personalized virtual care for you.
They are credentialed at MetroHealth and meet the standards of The National Committee for Quality Assurance, undergoing a rigorous quality review process. These dedicated virtual care providers leverage technology to provide virtual consultations, digital health monitoring and remote patient engagement.
Patients build long-lasting relationships with our providers. They can see you regularly, look at your past medical history and smoothly connect you to a trusted MetroHealth provider in person if needed. They can also send your prescriptions to the pharmacy you like, including delivering them right to your door through MetroHealth. This makes your health care more personal and tailored to you.
Learn more about Ovatient at www.Ovatient.com.
Virtual care visits take place through video calls but can include phone calls and secure messaging in MyChart.
All the care you receive from your virtual care provider is coordinated with other care team members at MetroHealth.
You will always be directed to the most appropriate type of care for your specific needs. The virtual visit is simply a more convenient way for you to start your care.
Ovatient’s team of dedicated virtual care professionals only provide virtual care. This means they are specifically trained to see people virtually and are skilled in the use of the tools and practices associated with providing sound medical care online.
This involves a focus on virtual consultations, digital health monitoring, and remote patient engagement.
Most virtual visits are in-network for any health insurance company that has contracted with MetroHealth, including Medicare and Medicaid. At the time of the visit, you will be asked to enter your insurance information and will only be asked to pay for the co-pay portion of your visit, if applicable. You can also choose to pay with affordable and convenient cash options.
Other Resources
Please read our complete list of FAQs.
Other Virtual Care Offerings
Same Day Virtual Care
For health concerns that can be addressed today but are not urgent. Get Care Today
Scheduled Virtual Primary Care
Build a lasting relationship with a primary care provider. Schedule Care
Same Day Virtual Care
For health concerns that can be addressed today but are not urgent. Get Care Today
Scheduled Virtual Primary Care
Build a lasting relationship with a primary care provider. Schedule Care
Meet Our Virtual Team
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Our dedicated team of urgent and primary care experts provide medical advice and clinical support tailored to your unique health requirements and needs.
Meet The Team
