Billing & Finance

Thank you for choosing The MetroHealth System as your health care provider. MetroHealth and the government both sponsor programs to enable you to receive the highest quality of care, even if you may not be able to afford it.

Our Patient Financial Services staff is dedicated to providing you with superior customer service. Pay bills online, view statements, schedule appointments, refill prescriptions, and more.

Contact Us

Call 216-957-3250 or toll-free 877-509-0597 Monday through Thursday from 8 a.m. to 8 p.m. or Friday 8 a.m. to 5 p.m.

Email [email protected]. We will respond within four business days.

Filling out health insurance form

Find lists of accepted in- and out-of-network insurance plans.

Accepted Insurance Plans

Out of Network Insurance Plans

Flight Insurance

Receptionist explaining paperwork

Get an estimate for your out-of-pocket costs for tests, procedures, and other healthcare services.

My Cost Estimator

No Surprises Act

Good Faith Estimates

Person smiling at computer
Price Transparency

MetroHealth strives to take the surprise out of billing and to help patients anticipate and understand their financial obligations.

Learn more about Price Transparency

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Financial Assistance

Learn more about our programs that can help you pay for your healthcare costs.

Financial Assistance

Person holding credit card and phone
Bill Pay

Pay your bill online or by phone.

Pay My Bill