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Americans with Disabilities Act (ADA) Statement

MetroHealth Fosters an Inclusive Environment

The MetroHealth System is committed to inclusion, diversity and equity for all members of our community. We promote equal opportunity and full accessibility and participation for all patients and visitors, in our health care services, programs, activities and facilities.  We continually strive to eliminate barriers, and we welcome your feedback and suggestions. In accordance with the Americans with Disabilities Act (ADA) and other applicable requirements, MetroHealth does not discriminate on the basis of disability regarding any of our services.  

Requests for Disability Accommodation

Individuals with disabilities may request reasonable accommodation to access MetroHealth’s health care services, programs, activities, and facilities. Examples of auxiliary aids or services that may be provided may include, but are not limited to, extra staff assistance, interpreters, assistive listening devices, electronic documents and writing materials.  MetroHealth is committed to working with our patients and visitors to explore their needs and options.

If you require reasonable accommodation, please contact Patient Relations through the contact information below.

Accessibility Grievance Procedure

The MetroHealth System provides an avenue for expressing grievances regarding accessibility or other concerns related to disability. Patients should contact Patient Relations.

216-778-5800  |  [email protected]  |  Office Hours: Monday - Friday, 8 a.m. to 5 p.m.