Frequently Asked Questions
MetroHealth's Center for Behavioral Health — Child & Adolescent Services is comprised of providers in divisions of Child and Adolescent Psychiatry, Pediatric Psychology and the Psychological Assessment Center. These providers have teamed up to more efficiently provide mental health and behavioral services for children and youth experiencing emotional behavioral, or adjustment problems.
Who can be seen?
A child or adolescent up to the age of 18 years who has a MetroHealth primary care provider can be seen. If your child does not, call the Department of Pediatrics or Family Practice to be assigned a provider. The child must be seen by a MetroHealth Medical provider before he/she can be seen in the Center for Behavioral Health.
Does my child’s insurance cover the services?
The answer to this question depends on your child's medical insurance. Some coverages allow you to self-refer (meaning you can just call us). Others require you to ask your pediatrician or family practice physician to make a referral. Still others require the insurance company itself to make the referral. And lastly, some insurance carriers will not pay for you to come to our Center at all, so it's important to check the coverage guidelines. Call us if you are unsure.
How do I check insurance coverages?
On the back of most insurance cards is a telephone number listed for "Mental Health and Chemical Dependency (or Drugs) Services." Call the number and ask them. If they say your policy does not pay for your child to be seen here, ask them how you can get the MetroHealth providers on the panel. If they say they can't, ask where you can take your child. If you have any questions, call us at 216-778-4428.