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ExpressCare or ER?

How to Know Where to Go

When is an injury or health condition serious enough for a call to 911 or a trip to the emergency room? What's more appropriate for a non-emergency express care visit?

When in doubt, call 216-957-1680. If the MetroExpressCare clinic in question can't accommodate your condition, they will advise you to go the nearest emergency facility.

ExpressCare Icon

  • Allergic reactions (non-life-threatening)
  • Animal bites
  • Coughs, colds, and sore throats
  • Ear infections
  • Fever or flu-like symptoms
  • Mild asthma
  • Minor burns, injuries or cuts
  • Rash or other skin irritations/infections
  • Sprains and strains

Find ExpressCare Locations & Wait Times
Emergency Cross Icon
Emergency Department

  • Bleeding that does not stop
  • Chest pain
  • Difficulty breathing
  • Drug or other poisoning
  • Loss of consciousness
  • Major burns
  • Sudden loss of or blurred vision

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Discount Drug Mart

  • Allergy symptoms
  • Basic eye problems like pink eye, infections or sties
  • Bladder infections
  • Cold sores
  • Coughs, colds and flu symptoms
  • Ear aches or an ear infection
  • Headaches
  • Insect bites and stings
  • Poison ivy or oak
  • Pregnancy testing
  • Rashes, ringworm, rosacea, impetigo, eczema and other skin conditions
  • Shingles
  • Sinus infections
  • Sore throats
  • Strep throat

Find Drug Mart Locations