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ExpressCare or ER?

How to Know Where to Go

When is an injury or health condition serious enough for a call to 911 or a trip to the emergency room? What's more appropriate for a non-emergency express care visit?

When in doubt, call 216-957-1680. If the MetroExpressCare clinic in question can't accommodate your condition, they will advise you to go the nearest emergency facility.

ExpressCare Icon

  • Allergic reactions (non-life-threatening)
  • Animal bites
  • Coughs, colds, and sore throats
  • Ear infections
  • Fever or flu-like symptoms
  • Mild asthma
  • Minor burns, injuries or cuts
  • Rash or other skin irritations/infections
  • Sprains and strains

Find ExpressCare Locations & Wait Times
Emergency Cross Icon
Emergency Department

  • Bleeding that does not stop
  • Chest pain
  • Difficulty breathing
  • Drug or other poisoning
  • Loss of consciousness
  • Major burns
  • Sudden loss of or blurred vision