Frequently Asked Questions

Q: Why is MetroHealth building a new hospital?

A: MetroHealth has served Cuyahoga County since 1837 and today 75% of its buildings are beyond their useful life. The cost to maintain the aging facility was no longer prudent, so the hospital secured $946 million on its own credit to build a new hospital.

Q: How will MetroHealth work to enhance the surrounding neighborhood?

A: As the hospital begins its $1 billion campus transformation, it is committed to creating economic growth and opportunity in the Clark-Fulton neighborhood. MetroHealth has launched an unprecedented collaboration with neighborhood partners to advance Clark-Fulton with a comprehensive strategy that combines sustainability, economic development, better health and community decision making.

Q: What is MetroHealth’s neighborhood development project and how will it advance the neighborhood?

A: MetroHealth is leading a $60 million mixed-use housing project that will initiate economic growth for Clark-Fulton and enhance the surrounding neighborhood. It will include three new buildings along West 25th Street offering more than 250 residential units including affordable housing, apartments for MetroHealth medical residents and market-rate apartments. The project is expected to be started in 2020. See current renderings.

Q: How is income eligibility determined for the affordable housing units?

A: Details coming soon.

Q: Will the project include more than housing?

A: Yes, each of the three proposed buildings will have first floors dedicated to making life easier, healthier and more prosperous for the entire neighborhood. The project will include 36,000 feet of commercial and retail space with amenities such as a grocery store, fitness center, restaurants, coffee shop, childcare facilities and community spaces for residents and guests. In addition, the project will include an Economic Opportunity Center providing employment, financial literacy and digital literacy training programs to help prepare individuals for employment. The Tri-C Access Center will also bring high-quality educational training into the community and increase access to higher education.

Q: How else will this initiative enhance the Clark-Fulton neighborhood?

A: The MetroHealth Police Department will be relocated as part of this project, providing a new, highly visible headquarters that will help make the community safer. Greenspace and recreation opportunities will also improve community health and wellness. Our Institute for H.O.P.E.™ will address the social determinants of health, moving our patients and the community from medical care to health care.

Q: What is the Institute for H.O.P.E.™?

A: The MetroHealth Institute for H.O.P.E. (Health, Opportunity, Partnership and Empowerment) will educate, train and transform. It will be a true neighborhood center, that along with our many partners, will help to create healthy, flourishing neighborhoods.

Based at main campus, the Institute for H.O.P.E. will work together with community partners to remove the obstacles to better health and better lives. It will function as a neighborhood hub, bringing together programs and resources so people of all backgrounds will have access to education, better jobs, higher wages, healthier food, reliable transportation and adequate housing. 

Q: With the planned development, will residents be forced out of their homes?

A: No. MetroHealth has no plans to purchase any occupied homes.

Q: What are the housing incentives being offered to MetroHealth employees?

A: MetroHealth will offer employees up to $20,000 down payment for a new home purchase within three miles of MetroHealth’s main campus. The loan will be forgivable after five years of service. Employees who currently own property will be eligible for up to $8,500 toward home improvements. As of now, there are no plans to expand the program beyond the three-mile radius.

Q: How much does MetroHealth invest in Clark-Fulton? 

A: Taking care of the residents of the Clark-Fulton neighborhood, including its large Hispanic population, is a top priority for MetroHealth and its partners, MetroWest and Councilwoman Jasmin Santana. The health care system’s programming for the neighborhood has resulted in more than $10 million in investment and economic impact in just the last three years. Click here for a list of programs.

Q: What is the digital access pilot? 

A: Partnering with AT&T, MCPc and Digital C, we’re start with a pilot group of 100 residents by bringing affordable internet access to their homes. We’ll also provide a free laptop, computer and internet training in English and Spanish.

The pilot will help enhance our neighbors’ ability to access information, better manage their health care, and access services and job opportunities.

Q: How will MetroHealth use the green space on the new campus?

A.  

  • 12-acres of green space on the MetroHealth campus that will be accessible to the community and create an inviting space for the neighborhood.
  • It can serve as convening place for everyone in the community to gather, including our patients and our staff 

Q: How is MetroHealth engaging with residents and how can I get involved?

A: There are many ways for residents to get involved with MetroHealth. Volunteer opportunities can be found here, and we are out in the community monthly at Block Club and Ward meetings, and at events and programs that help make our neighborhood a healthier place to live, work and enjoy.

Q: How does MetroHealth work to improve quality of life for our community?

A: Our many programs include our School Health Program, Foster Care, Office of Opioid Safety, Safe Sleep, VIDA, Nurse Family Partnership, Food as Medicine, Legal Aid, Trauma Recovery Center, and many more.

Q: What is the Trauma Recovery Center?

A: The Trauma Recovery Center provides help to patients and families who need it. Services are free, and there's no enrollment process.
If you've suffered a traumatic injury, we'll reach out to you during your inpatient stay. If you're a community member who wasn't treated at MetroHealth, contact us and we'll link you to the right resources and services. Contact us at 216-778-8199 or [email protected].

Q: How is MetroHealth focused on a sustainability?

A: In health care, sustainability means reducing and recycling solid waste, cutting down on regulated and chemical waste, lowering energy and water consumption, sourcing food and products sustainably, and establishing green purchasing policies.

At MetroHealth, we know that sustainability is essential to better care for our patients, for our communities and for the planet and we have been recognized for our environmental achievements, including our efforts to reduce waste, increase recycling, adopt renewable energy sources, embrace healthy food purchasing and eliminate mercury.

The honor is called the Partner Recognition Award, and it comes from Practice Greenhealth, a nonprofit organization that promotes environmental stewardship and best practices by health care organizations.

Q: What is an EcoDistrict?

A: EcoDistrict certification is a new standard for community development. Conceptually, the process recognizes that neighborhoods are the heart and soul of all cities, and that – at the neighborhood level – real, equitable, and sustainable change can begin.

The EcoDistrict protocol is about creating secure, prosperous, and sustainable communities that are healthy, vibrant, and fun. It’s about our neighborhood ecology, our neighborhood economy. It’s about our neighborhood ecosystem. How we design that ecosystem, reflects our priorities and the quality of life we want to share with everyone.

Creating an EcoDistrict in our neighborhood reflects our commitment to local partnerships, and innovative ways to prosper and grow in healthy ways together. Learn more about EcoDistricts

Q: How is MetroHealth working to make transportation more accessible?

A: RTA partnership, MH vans, Lyft, Towpath, etc.

Q: Are these initiatives and enhancements only for the Clark-Fulton area or will neighborhoods near other MetroHealth facilities benefit?

A: Details coming soon.

Q: When will construction of the new hospital be complete?

A: Construction will be complete in 2022 with doors open to patients in 2023.

Q: Will services be interrupted during construction?

A: No. There will never be an interruption of service due to construction of the new hospital.

Q: Will the Towers come down?

A: The Towers will eventually come down, but not until after the new hospital is operational.

Q: I still have questions. Who should I contact?

A: Email [email protected] or send your comments/questions to:

MetroHealth Community Engagement
5410 Lancaster Drive, Bldg B, Room 218,
Brooklyn Heights, Ohio 44131