Volunteer Opportunities at MetroHealth
Ambassador
Description: Greet patients and visitors. Escort patients and visitors to their destination. May also provide service recovery to patients.
Volunteers Needed: Weekdays for three-hour shifts between 8 a.m. - 5 p.m.
Commitment Required: 6 months
Minimum Age: 18
Locations:
- MetroHealth Medical Center, Main Campus
- MetroHealth Broadway Health Center
- MetroHealth Buckeye Health Center – Buckeye Resource Center
- MetroHealth Cleveland Heights Medical Center
- MetroHealth Old Brooklyn Medical Center
- MetroHealth Parma Medical Center
Calls for HOPE
Description: Make weekly phone calls to patients in their homes to help combat loneliness and social isolation.
Volunteers Needed: Phone calls are made from volunteer’s home.
Commitment Required: Minimum 3 months
Minimum Age: 18
Learn more about Calls for HOPE
Location: MetroHealth Medical Center, Main Campus
Cancer Center
Description: Visit outpatients in treatment rooms and offer comfort items. Answer call lights.
Volunteers Needed: Weekdays 8 a.m. - 11:30 a.m. or 11:30 a.m. - 3 p.m.
Commitment Required: 3 months
Minimum Age: 18
Location: MetroHealth Medical Center, Main Campus
Child Life and Education
Description: Interact with and provide activities for infants and children in a playroom and at the bedside.
Volunteers Needed: Weekdays 10:00 a.m. to 12:00 p.m. or 1:00 to 3:00 p.m.
Commitment Required: 6 months
Minimum Age: 18 and high school graduate
Location: MetroHealth Medical Center, Main Campus
Doula
Description: Provide emotional support and comfort measures to women during labor and delivery. Completion of doula training offered by Doulas of North America (DONA) is required.
Volunteers Needed: On call
Commitment Required: 6 months. If volunteering to complete certification requirements, must attend a minimum of six births.
Minimum Age: 18
Location: MetroHealth Medical Center, Main Campus
Emergency Department
Description: Round on patients and offer non-medical assistance to patients and families. Please note: This is not an observational experience.
Volunteers Needed: Weekdays and weekends for three-hour shifts between 8 a.m. - 11 p.m. Commitment Required: 3 months
Minimum Age: 18 and high school graduate
Locations:
- MetroHealth Medical Center, Main Campus
- MetroHealth Brecksville Medical Center
- MetroHealth Cleveland Heights Medical Center
- MetroHealth Parma Medical Center
Additional Training: Emergency Volunteers must complete a mandatory virtual emergency volunteer orientation and in person emergency clinic tour.
Eucharistic Minister
Description: Assist chaplains in meeting spiritual needs of patients by providing communion. Must be a practicing Catholic who has been commissioned as a Eucharistic Minister.
Volunteers Needed: Weekdays and weekends
Commitment Required: 6 months
Minimum Age: 18
Location: MetroHealth Medical Center, Main Campus
Hospitality Rounds
Description: Visit patients and distribute comfort items to enhance patients' experience during their stay.
Volunteers needed: Daily 10:00 a.m. - 12:00 p.m., 2:00 - 4:00 p.m., 5:00 - 7:00 p.m.
Commitment Required: 6 months
Minimum Age: 16
Location: MetroHealth Medical Center, Main Campus
Loving Paws
Description: Bring your dog to visit patients and families. Dogs must be certified through Bright and Beautiful Therapy Dogs, Therapy Dogs International or Pet Partners.
Volunteers Needed: Weekdays and weekends. One-hour shift.
Commitment Required: Must volunteer at least twice per month for at least 6 months.
Minimum Age: 18
Locations: MetroHealth Medical Center, Main Campus
Mobile Food Pantry
Description: Deliver food to homes of MetroHealth patients using a contact-less delivery process. Volunteers must provide their own vehicle. Proof of vehicle insurance and a valid driver’s license are required.
Volunteers Needed: Deliveries take place on the third Tuesday (Cleveland, 44109 and 44102 ZIP codes) and fourth Friday (Parma) of the month. Food is picked up from MetroHealth Medical Center (Tuesday) or MetroHealth Parma Medical Center (Friday) around 8:30 a.m. Deliveries take about 2 hours.
Commitment Required: At least once per month for 6 months
Minimum Age: 18
Location: MetroHealth Medical Center, Main Campus
New Baby Literacy Liaison
Description: Visit new parents to promote the importance of reading and distribute New Baby Literacy Kits and library cards. This service is presented in collaboration with the Cuyahoga County Public Library.
Volunteers Needed: Weekdays and weekends
Commitment Required: 6 months
Minimum Age: 18
Location: MetroHealth Medical Center, Main Campus
Patient and Family Advisor
Description: Patients and family members share critical insights on opportunities for improvement within The MetroHealth System. Staff and Patient and Family Advisors collaborate on projects centered around experience, safety, quality, process improvement and environmental design.
Volunteers Needed: Scheduled as needed for council meetings, committee work or speaking engagements.
Commitment Required: Minimum 1 year
Minimum Age: 18
Learn more about the Patient and Family Advisor Program
Location: MetroHealth Medical Center, Main Campus
Physical and Occupational Therapy - Inpatient
Description: Provide non-technical assistance as directed by therapist. Escort patients in wheelchairs.
Volunteers Needed: Weekdays 9 a.m. – 12 p.m. or 1- 4 p.m.
Commitment Required: 3 months
Minimum Age: 18
Location: MetroHealth Old Brooklyn Medical Center
Physical and Occupational Therapy - Outpatient
Description: Provide non-technical assistance as directed by therapist. Escort patients in wheelchairs.
Volunteers Needed: Weekdays 9 a.m. – 12 p.m. or 1 - 4 p.m.
Commitment Required: 3 months
Minimum Age: 18
Locations:
- MetroHealth Medical Center, Main Campus
- MetroHealth Cleveland Heights Medical Center
- MetroHealth Middleburg Heights November Family Health Center
Ronald McDonald Family Room at MetroHealth
Description: Serve as the host or hostess of this special room and help provide a friendly, relaxing and supportive environment to families that are dealing with the illness of their child.
Ronald McDonald Family Rooms are extensions of the Ronald McDonald House of Cleveland that provide an area of respite for families to use while remaining close to their child’s bedside.
Volunteers Needed: Four-hour shifts, Weekdays 10:00 a.m. - 4:00 p.m.
Commitment Required: 6 months
Minimum Age: 18
Location: MetroHealth Medical Center, Main Campus
Trauma Survivor Peer Visitors
Description: Trained peer mentors who have survived traumatic injuries/experiences visit with newly injured patients and families to offer emotional support, hope, and encouragement. Volunteer visits are completed in-person at MetroHealth Medical Center or by telephone on a case-by-case basis.
Volunteers Needed: Weekdays/Scheduled as available
Commitment Required: Minimum 3 months (Visit at least once per month)
Minimum Age: 18 Learn more about the Trauma Survivor Peer Visitors Program
Location: MetroHealth Medical Center, Main Campus
Herb Werner
One of MetroHealth’s most recognized and admired volunteers is crushing it.
Read Herb's StoryHerb Werner
One of MetroHealth’s most recognized and admired volunteers is crushing it.
Read Herb's Story