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There are several options to request your medical records, and we look forward to fulfilling your request.
Records will be released within a few hours.
Records will be released within a few hours.
MyChart Video: How to Share Your Record With Others (For Desktop)
MyChart Video: How to Share Your Record With Others (For Mobile Devices)
Request a copy of medical records
You can also use MyChart to request radiology images to share with your health care provider(s). Learn more.
Email the completed form in PDF format to [email protected]
Fax to 216-778-2413
Mail (via US Postal Service):
The MetroHealth System
Health Information Management Release of Information; G-108
2500 MetroHealth Drive
Cleveland, OH 44109
Please complete the form provided below to request an EHI Export.
This export is provided as a .zip file, of all information within your entire medical record. This large file takes up a lot of space and can only be read by a software application. Each time an EHI Export is requested, the system will capture everything in your medical record at the time it is requested.
If you need a copy of your medical record for yourself or a medical provider, consider using the request process above instead.
Email the completed form in PDF format to [email protected]
Fax to 216-778-2413
Mail (via US Postal Service):
The MetroHealth System
Health Information Management Release of Information; G-108
2500 MetroHealth Drive
Cleveland, OH 44109
Questions? Please call 216-778-4252
Business Hours:
Monday through Friday
8 a.m. to 3:30 p.m.