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Innovative Primary Care for the Urban Underserved

MetroHealth’s Department of Family Medicine is improving the health of Ohio’s Medicaid population through their Innovative Primary Care for the Urban Underserved experience.

Watch the video below to learn more about this program, which was originally supported by a generous grant from the Ohio Department of Medicaid Healthcare Access Initiative. The Innovative Primary Care for the Urban Underserved experience is recruiting, training, and inspiring the next generation of primary care providers to increase access to quality health care for Cleveland’s underserved population. Collaborative teams of experienced health care providers have created innovative programs throughout the community to help patients take charge of their health and to offer a bridge to comprehensive care.


Learning Opportunities

There are many opportunities available for Urban Underserved program participants to deliver team-based health care.

Click on an opportunity below to learn more.


Family Medicine Clerkship

Third-year medical students from Northeast Ohio Medical University (NEOMED) committed to improving health care for the medically underserved can complete their Family Medicine Clerkship at MetroHealth. This Clerkship incorporates some additional placement sites where students are able to experience hospital- and community-based programs designed to provide primary care to the underserved population.

Joelle Whited, Medical Education Coordinator
[email protected]


Psychology Fellowship

The Post-Doctoral Psychology Fellowship in the Department of Family Medicine at MetroHealth Medical Center is committed to expanding clinical knowledge, developing skill within a collaborative care model, and creating a passion for serving the urban underserved. The fellowship also includes the opportunity to work with patients and their families in the Family Medicine and Community Health Clinic at University Hospitals. The hospitals and the faculty strive to create a supportive environment designed to further the professional growth of each fellow to prepare him/her to meet the mental health needs of a diverse, underserved and low-income community. 

The fellowship focuses on co-located mental and physical health care with an integrated care team bringing together patients and clinicians in innovative, often non-traditional ways. Additional methods include “reverse co-location” which involves clinicians meeting patients “where they are” such as homeless shelters, mental health clinics, schools, substance abuse facilities and in patients’ homes. 

Candidates should have completed or be near completion of their doctoral degree from an APA or CPA accredited program in clinical or counseling psychology. In addition, the completion of an APA or CPA accredited pre-doctoral internship is preferred. 

Eric Berko, PhD, Director, Behavioral Health Program
[email protected]


Urban Health Clinical Elective

Innovative Primary Care of the Underserved is a four-week clinical elective offered to medical, physician assistant, and nursing students through the MetroHealth Department of Family Medicine. This elective focuses on inter-professional team-based care for the urban underserved Medicaid population. Each student works with team members including hospital physicians, nurse practitioners, social workers, psychologists, and community organization staff to provide primary care services to patients both at MetroHealth and off-site locations throughout the neighboring community.

This elective is a wonderful experience for a student interested in working with the urban underserved population. The elective description and enrollment process can be found in the Case Western Reserve University School of Medicine Catalog or the Visiting Student Application Service.

Joelle Whited, Medical Education Coordinator
[email protected]



There are several ways in which students can volunteer at either MetroHealth or University Hospitals. If you are interested in learning about ways to help care for the underserved, please visit the resources lists below:

  • Volunteering at MetroHealth