Financial Assistance
The MetroHealth System provides outstanding, life-long care for all members of our community. There are programs that may help you pay for your health care costs.
Whether you’re looking for health insurance through the Health Insurance Marketplace, applying for Medicaid or Medicare, exploring coverage through your employer, or seeking financial assistance, MetroHealth is here to help.
We can help you understand your coverage options and connect you with government or MetroHealth programs that may make it easier to afford the care you need.
Financial Consultations
MetroHealth is committed to helping everyone, regardless of their ability to pay. You can contact us 24/7 at your convenience.
You can get started by calling 216-957-2325 or using our Financial Screening Assistant to begin your assessment.
Financial Assistance Resource Links
- Required Documentation for Medicaid Assistance and Financial Assistance Program
- Required Documentation for Medicaid Assistance and Financial Assistance Program (haga clic aquí para español)
- Application for Financial Assistance
- Application for Financial Assistance (haga clic aquí para español)
- Current Federal Poverty Guidelines
- Financial Assistance FAQs
- Financial Assistance Program Eligibility
- Financial Assistance Program Eligibility (haga clic aquí para español)
- Financial Assistance Program and Hospital Care Assurance Program Information Sheet
- Financial Assistance Program and Hospital Care Assurance Program Information Sheet (haga clic aquí para español)
- Ohio Department of Medicaid Designation of Authorized Representative Form
Financial Assistance Criteria
MetroHealth uses the Federal Poverty Guidelines for medically necessary services to help determine what Financial Assistance Program best fits your needs.
Financial Assistance Programs
| % FPL | FAP Eligibility |
| At or under 100% |
Resident: 100% discount of charges Nonresident: 100% discount of charges |
| 101-125% |
Resident: 100% discount of charges Nonresident: 100% discount of charges
|
| 126-150% |
Resident: 100% discount of charges Nonresident: 100% discount of charges
|
| 151-200% |
Resident: 100% discount of charges Nonresident: 100% discount of charges
|
| 201-250% |
Cuyahoga County Resident: 100% discount of charges Ohio Resident and Nonresident: 75% discount of charges |
| 251-300% |
Cuyahoga County Resident: 75% discount of charges Ohio Resident or Nonresident: 70% discount of charges |
| 301-400% |
Cuyahoga County Resident: 70% discount of charges Ohio Resident or Nonresident: 65% discount of charges |
| Over 400% or Self-Pay |
Cuyahoga County Resident: 65% discount of charges Ohio Resident or Nonresident: 65% discount of charges |
For patients whose income is at or below (0 percent to 100 percent of the Federal Poverty Guidelines (FPG) and meets all additional eligibility criteria, The MetroHealth System participates in Ohio’s Hospital Care Assurance Program (HCAP), with 100 percent reduction of the bill.
Bariatric Surgery is not eligible under the financial assistance or discount program because it is considered a weight loss program of choice in lieu of other weight loss alternatives. Bariatric Surgery, and related services necessary for this procedure are excluded from MHS Financial Assistance Policy (FAP). Visit our Bariatrics page for a complete explanation of Bariatric procedures and financial requirements/estimates.