In-Person vs. Virtual Visits
Your MetroHealth Behavioral Health care team is always here for you, whether it’s in-person or through a virtual visit.
A virtual visit—sometimes referred to as a telehealth visit—lets you meet with your health care provider by video or phone. This allows you to get the care you need, when you need it.
Benefits of a Virtual Visit
- Meet with your provider in the privacy of your home.
- No need to travel or deal with parking.
- Avoid coming into contact with other patients who may be sick.
Schedule an Appointment
Not every medical visit needs to take place in person. For some health care needs, a virtual visit can be a fast, easy and convenient option.
If you’re not sure what visit type is best for you, call 216-778-4428 or MyChart message your provider today.
How to Access Care By Appointment Type
| Appointment Type | In-Person | Virtual (Video) | Virtual (Phone) |
| Intake appointments | X | X | |
| New patient visit with counselor | X | X | |
| Establishing care with new medication prescriber | X | X | |
| Follow-up visits with established counselor | X | X | X |
| EMDR counseling appointments | X | X | |
| Routine medication visits | X | X | X |
| Follow-up care for some psychiatric medications | X | ||
| Follow-up medication appointments requiring physical exam, injections or vital signs | X | ||
| Outpatient follow-up after discharge | X | X |
If you’re not sure what visit type is best for you, call 216-778-4428 or MyChart message your provider today.