MetroHealth Consolidates Sites, Redeploys Resources to Expand Access

The MetroHealth System today announced the next phase of its budget stabilization plan, which includes closing six offices in the health system’s ambulatory network.

Effective Friday, October 3, MetroHealth will close the following sites: Broadview Heights Sports Medicine and Physical Therapy, the Dental Clinic at Old Brooklyn Medical Center, Medina Health Center, Rocky River Medical Offices, State Road Family Practice in North Royalton and Westlake Physical Therapy at the West Shore Family YMCA. Many of the services and employees from these smaller sites will move to larger locations within the System.

MetroHealth is notifying patients if their providers or appointments are moving to a different location. Patients with questions can call 216-MY-METRO (216-696-3876).

“Our patients and community are at the heart of every decision we make,” said MetroHealth President and CEO Christine Alexander, MD. “While closing these locations is not easy, it’s a necessary step to ensure we can provide compassionate care in the most efficient way.”

Over the last decade, MetroHealth expanded its service area to provide care in more communities. Over time that expanded footprint resulted in duplication of services and operational inefficiencies.

This move will streamline operations and increase access to care by providing more services in a single location and offering expanded hours of operation. MetroHealth also offers same-day virtual urgent and primary care services at metrohealth.org/virtualcare.

The closures are part of a broader effort by MetroHealth to stabilize its finances and plan for the future. The health system is experiencing an unprecedented and unexpected surge in the cost of care it delivers to Greater Cleveland’s uninsured. MetroHealth’s charity care costs have doubled since 2022 and now exceed $1 million a day.

In July, MetroHealth reduced its workforce by about 125 employees, mainly in administrative positions ranging from senior leaders to entry-level hires. At the time, Dr. Alexander said she was working with senior leaders to assess all aspects of MetroHealth’s financial health and care delivery.

“Any organization, especially one facing financial challenges, must constantly look at ways to operate more efficiently,” Dr. Alexander said. “This move is a continuation of our efforts to right-size our footprint by aligning our resources with our priorities.”

In addition to its Main Campus, MetroHealth provides care at more than 20 community locations, putting 97% of Cuyahoga County residents within a 10-minute drive of a MetroHealth facility. In early 2026, MetroHealth will open an Outpatient Health Center on its Main Campus, creating even greater access to services, including a 24/7 drive-thru pharmacy.

MetroHealth Board of Trustees Chair E. Harry Walker, MD, says leadership has the Board’s full support.

“Given the unprecedented cost of charity care and the financial pressures affecting the healthcare industry, MetroHealth faces uncertainty about future funding for its core mission,” Dr. Walker said. “The Board of Trustees supports the System’s leadership and knows it is imperative to act now so that we can protect our ability to care for our patients.”