How does it work?
- The proxy gets their own MetroHealth MyChart account (even if the proxy is not a patient with us, they will obtain a MetroHealth MyChart account)
- When the proxy logs into their MetroHealth MyChart, they can switch over to the MetroHealth patient they have proxy over
Requesting Access to an Account
Access to the MyChart Account of a minor (age 0-17)
Use our online MyChart Proxy Access Authorization Form.
Access to the MyChart Account of an adult (age 18+)
Use our MyChart Proxy Access Authorization PDF Form.
Granting Access to an Account
Follow these steps
- Log into your MyChart account
- Click “Share My Record”
- Click “Friends & Family”
- Fill out prompts
Download the MyChart App
MyChart is available for iOS and Android
MyChart Support
Email: mychart@metrohealth.org
Phone: 216-778-8801
Monday – Friday, 7 a.m. – 7 p.m. ET
Ayuda de MyChart
Correo electrónico: mychart@metrohealth.org
Teléfono: 216-778-8801
Lunes a viernes de 7 a. m. a 7 p. m. hora del este