Get Care Now. Or On Your Schedule.

Our Virtual First care services put you in charge of how you want to receive your care. Be seen right away or schedule a more convenient time with our virtual care experts.

  • Receive care where ever you are from your smartphone, tablet or computer
  • Offered mostly via video appointment with some secure messaging
  • Get urgent care or build a lasting relationship with your virtual care provider
  • Guided by our virtual care experts and integrated into your everyday life

Virtual Care Options

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Virtual Urgent Care

  • Video visit with secure messaging/phone 
  • Immediate access to a provider in real time, face-to-face via video visit 
  • For minor illnesses and injuries that do not require an in-person physical exam
  • Available for ages 6 to adult 
  • Seven days/week - 7:00 am to 10:00 pm
  • Covered by most insurance ($65 if paying without insurance)
latin manholding cell phone

Same-Day Virtual Care

  • Video visit with secure messaging/phone
  • Same-day access to a provider in real time, face-to-face via video visit 
  • For health concerns that can be addressed today but are not urgent
  • Available for those 18 years and above
  • Monday thru Friday - 8:00 am to 5:00 pm 
  • Covered by most insurance ($65 if paying without insurance)
woman on couch with computer

Scheduled Virtual Primary Care

  • Video visit with secure messaging/phone
  • Scheduled non-urgent primary care at your convenience
  • For those looking to build a lasting relationship with a primary care provider
  • Available for those 18 years and above
  • Monday thru Friday - 7:00 am to 7:00 pm 
  • Covered by most insurance ($65 if paying without insurance)

 

Which Virtual Care Option is Best for Me?

Virtual Urgent Care

  • Care for an illness, injury or condition serious enough to seek care right away, but not so severe it requires emergency room care
  • Typically lasts for 15 minutes
  • Great for unexpected medical concerns that need attention now

Learn More

Same-Day Virtual Care

  • Go-to solution for unexpected, immediate needs like medication refills and medical condition questions
  • Typically lasts 15 minutes
  • Allows you to choose a time during the day that is convenient for you

Learn More

Scheduled Virtual Primary Care

  • Allows for in-depth discussions about your overall health, preventive care, and the management of chronic conditions
  • Typically lasts for 30 minutes
  • Build a lasting relationship with a primary care provider virtually. Schedule your virtual visit for later

Learn More

All of your virtual care is coordinated with your other providers (in-person and virtual)

All of your information is centrally stored in your medical record account

Visits are covered by most insurance ($65 if paying without insurance)

Expert Virtual Care.

On Your Schedule.

Virtual visits offer the same great level of care as in-person visits. 

  • Same-day appointments
  • Safe, secure and ready when you are
  • Personalized medical care
  • Video consultation and secure messaging
  • From the comfort of wherever you are

Read Our FAQs

Woman using smartphone for virtual visit with doctor

 

MetroHealth Virtual Care Team

Meet Our Virtual Team

Our dedicated team of urgent and primary care experts provide medical advice and clinical support tailored to your unique health requirements and needs.

Meet the Team

Get Care at MetroHealth

If you're ready to get care now or schedule an appointment, we are, too. Not sure what kind of care you need? Explore your care options here.