At MetroHealth, everything we do begins and ends with one simple truth: Our purpose is you.
As we look back on 2024, we’re proud to share a year filled with meaningful progress, heartfelt stories and bold steps forward — all driven by our commitment to the people and communities we serve.
This report reflects the many ways we’ve worked to bring that purpose to life.
From expanding access to care across Northeast Ohio to deepening our support for mothers and families through our maternal health programs, we’ve continued to grow in ways that matter most. We’re also excited about the incredible work happening at the MetroHealth Rehabilitation Institute, where innovation and compassion come together to help patients reclaim their lives.
Our teams have been out in the community, listening, partnering and showing up where we’re needed most.
None of this would be possible without the trust and support of people like you. Whether you’re a patient, a team member, a partner or a neighbor, you are at the heart of our mission. Your stories inspire us. Your needs guide us. And your health and well-being remain our top priority.
With deep appreciation,

Christine Alexander-Rager, MD
President and CEO
The MetroHealth System

E. Harry Walker, MD
Chair
MetroHealth Board of Trustees
By the Numbers
Finanical Performance
$1.97 billion in revenue

Statistical Highlights
Babies Delivered: 2,316
Metro Life Flight Trauma Cases: 5,524
- Helicopter: 1,915*
- Ground: 3,609
*includes ProMedica flights
Patient Visits: 1,564,503
- Inpatient: 26,561
- Outpatient: 1,385,675
- Emergency Department: 152,267
Community Benefit
- Uncompensated Care: $139.3 million
- Medicaid Shortfall: $74.5 million
- Medical Education: $77.1 million
- Research: $8.1 million
- Outreach Programs: $7.1 million
- Total Community Benefit: $306.1 million
Our Staff
Total Employees: 8,987
- Physicians: 727
- Nurses: 2,433
Registered Nurses: 2,122
Advanced Practice Nurses: 311 - Residents/Fellows: 479
- All other employees: 5,348
