Care During COVID-19  |  Obtenga la información más reciente aquí

Testing FAQs

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With the spread of Coronavirus Disease 2019 (COVID-19), The MetroHealth System understands that you are concerned and worried. You may have heard conflicting information. Please rest assured that we are following guidelines from state and federal health authorities, and that the health and safety of our patients, employees and community is always our highest concern.  

Here are answers to frequently asked questions about COVID-19 testing:

Q: What should I do if I believe I may have COVID-19?

A: Stay away from other people to avoid spreading the virus – and contact your provider. Our providers will evaluate you and determine if you meet the CDC testing guidelines based on your symptoms, your recent travels and recent contact with COVID-19 patients. If you meet the criteria, your provider will tell you how to get tested.

Q: How does the hospital test for COVID-19?

A: Providers collect nasal and throat swabs – and possibly other samples as needed.

Q: What should I do until I receive my results?

A: Your provider will advise you. If you think you have COVID-19, stay home. Even if you do not think you have COVID-19, limit close contact (within 6 feet) with other people and avoid exposure. That means:

  • Wash your hands.
  • Avoid touching your face.
  • Cover your mouth and nose when coughing or sneezing.
  • Avoid close contact with those who are sick.
  • Clean and disinfect frequently touched surfaces.
  • Maintain healthy habits – including taking all your regular prescriptions.

Q: What happens if I test positive?

A: Our providers will discuss COVID-19 cases with the state and federal officials and take appropriate treatment measures. About 95% of cases involve mild to moderate symptoms of fever and cough that can be managed at home.

Q: How much will the COVID-19 test cost?

A: Insurance companies, Medicare and Medicaid will waive the costs of testing. If you have concerns about costs, please discuss with your provider. Do not let costs prevent you from seeking care.

Q: Where can I learn more about COVID-19?

A: MetroHealth has a dedicated 24/7 hotline to answer any questions: 440-59-COVID (440-592-6843).

Also, please visit these webpages for the most up-to-date information: