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Volunteer Opportunities at MetroHealth
NEW! Ambassador –The Glick Center
Description: Provide a warm welcome and information to patients, visitors and guests at our new hospital. Assist with wayfinding.
Volunteers Needed: Weekdays for three-hour shifts between 7:00 a.m. - 7:00 p.m.; Saturday and Sunday for three-hour shifts between 9:00 a.m. – 5:00 p.m.
Commitment Required: One shift per week for 6 months
Minimum Age: 16
Location: The Glick Center
Ambassador
Description: Greet patients and visitors. Escort patients and visitors to their destination.
Volunteers Needed: Weekdays for three-hour shifts between 8 a.m. - 4:00 p.m.
Commitment Required: One shift per week for 6 months
Minimum Age: 16
Locations:
- MetroHealth Broadway Health Center
- MetroHealth Buckeye Health Center – Buckeye Resource Center
- MetroHealth Cleveland Heights Medical Center
- MetroHealth Old Brooklyn Medical Center
- MetroHealth Parma Medical Center
Calls for HOPE
Description: Make weekly phone calls to patients in their homes to help combat loneliness and social isolation.
Volunteers Needed: Phone calls are made from volunteer’s home.
Commitment Required: Minimum 3 months
Minimum Age: 18
Learn more about Calls for HOPE
Location: Virtual
Cancer Center
Description: Visit outpatients in treatment rooms and offer comfort items. Answer call lights.
Volunteers Needed: Weekdays 8:30 a.m. - 12:00 p.m. or 12:30 a.m. - 3:30 p.m.
Commitment Required: 3 months
Minimum Age: 18
Location: MetroHealth Medical Center, Main Campus
Child Life and Education
Description: Interact with and provide activities for infants and children in a playroom and at the bedside.
Volunteers Needed: Weekdays 10:00 a.m. to 12:00 p.m. or 1:00 to 3:00 p.m. or 3:00 to 5:00 pm
Commitment Required: 6 months
Minimum Age: 18 and high school graduate
Location: The Glick Center
Doula
Description: Provide emotional support and comfort measures to women during labor and delivery. Completion of doula training offered by Doulas of North America (DONA) is required.
Volunteers Needed: On call
Commitment Required: 6 months. If volunteering to complete certification requirements, must attend a minimum of six births.
Minimum Age: 18
Location: MetroHealth Medical Center, Main Campus
Emergency Department
Description: Round on patients and offer non-medical assistance to patients and families. Please note: This is not an observational experience.
Volunteers Needed: Weekdays and weekends for three-hour shifts between 8 a.m. - 11:00 p.m. Commitment Required: 3 months
Minimum Age: 18 and high school graduate
Locations:
- MetroHealth Medical Center, Main Campus
- MetroHealth Brecksville Medical Center
- MetroHealth Cleveland Heights Medical Center
- MetroHealth Parma Medical Center
Additional Training: Emergency Volunteers must complete a mandatory virtual emergency volunteer orientation and in-person emergency department tour.
Hospitality Rounds
Description: Visit patients and distribute comfort items to enhance patients' experience during their stay.
Volunteers needed: Daily 10:00 a.m. - 12:00 p.m., 2:00 - 4:00 p.m., 5:00 - 7:00 p.m.
Commitment Required: 6 months
Minimum Age: 16
Location: The Glick Center
Infant Comforter
Description: Provide nurturing support in the Neonatal Intensive Care Unit by holding and comforting infants.
Volunteers Needed: All shifts are currently full. Thank you for your interest.
Commitment Required: One shift per week for one year
Minimum Age: 18 and high school graduate
Location: MetroHealth Medical Center, Main Campus
Loving Paws
Description: Bring your dog to visit patients and families. Dogs must be certified through Alliance of Therapy Dogs, Bright and Beautiful Therapy Dogs, Therapy Dogs International or Pet Partners.
Volunteers Needed: Weekdays and weekends. One-hour shift.
Commitment Required: Must volunteer at least twice per month for at least 6 months.
Minimum Age: 18
Locations:
Patient and Family Advisor
Description: Patients and family members share critical insights on opportunities for improvement within The MetroHealth System. Staff and Patient and Family Advisors collaborate on projects centered around experience, safety, quality, process improvement and environmental design.
Volunteers Needed: Scheduled as needed for council meetings, committee work or speaking engagements.
Commitment Required: Minimum 1 year
Minimum Age: 18
Learn more about the Patient and Family Advisor Program
Location: MetroHealth Medical Center, Main Campus
Physical and Occupational Therapy - Inpatient
Description: Provide non-technical assistance as directed by therapist. Escort patients in wheelchairs.
Volunteers Needed: Weekdays 9 a.m. – 12 p.m. or 1:00 – 4:00 p.m.
Commitment Required: 3 months
Minimum Age: 18
Location: MetroHealth Old Brooklyn Medical Center
Physical and Occupational Therapy - Outpatient
Description: Provide non-technical assistance as directed by therapist. Escort patients in wheelchairs.
Volunteers Needed: Weekdays 9 a.m. – 12 p.m. or 1:00 - 4:00 p.m.
Commitment Required: 3 months
Minimum Age: 18
Locations:
- MetroHealth Medical Center, Main Campus
- MetroHealth Cleveland Heights Medical Center
- MetroHealth Middleburg Heights November Family Health Center
Reach Out and Read
Description: Read books to children waiting for outpatient appointments.
Volunteers Needed: Weekdays 10:00 a.m. to 12:00 p.m. or 1:00 to 3:00 p.m.
Commitment Required: 6 months
Minimum Age: 18 and high school graduate
Location: MetroHealth Medical Center, Main Campus
Ronald McDonald Family Room at MetroHealth
Description: Serve as the host or hostess of this special room and help provide a friendly, relaxing and supportive environment to families that are dealing with the illness of their child.
Ronald McDonald Family Rooms are extensions of the Ronald McDonald House of Cleveland that provide an area of respite for families to use while remaining close to their child’s bedside.
Volunteers Needed: Four-hour shifts, Weekdays 10:00 a.m. - 4:00 p.m.
Commitment Required: 6 months
Minimum Age: 18
Location: The Glick Center
Trauma Survivor Peer Visitor
Description: Trained peer mentors who have survived traumatic injuries/experiences visit with newly injured patients and families to offer emotional support, hope, and encouragement. Volunteer visits are completed in-person at MetroHealth Medical Center or by telephone on a case-by-case basis.
Volunteers Needed: Weekdays/Scheduled as available
Commitment Required: Minimum 3 months (Visit at least once per month)
Minimum Age: 18 Learn more about the Trauma Survivor Peer Visitors Program
Location: The Glick Center
Herb Werner
One of MetroHealth’s most recognized and admired volunteers is crushing it.
Read Herb's StoryHerb Werner
One of MetroHealth’s most recognized and admired volunteers is crushing it.
Read Herb's Story