For Patients

To connect with a patient or for general information such as directions, addresses, or visiting hours and visiting restrictions, please call 216-778-7800.

Welcome to MetroHealth Medical Center, and thank you for choosing us as your health care provider. We work hard to make your hospital stay as comfortable and beneficial as possible.

Our nationally recognized multi-specialty medical center is the heart of The MetroHealth System, one of the largest, most comprehensive health care providers in Northeast Ohio. The 731-bed medical center is a leader in emergency and trauma care, medical and surgical specialties, family health, internal medicine, cancer care, dentistry, women’s and children’s services, heart and vascular care, mental health, rehabilitation, long-term care, and community health.

Please remember to bring your photo identification card and insurance card when visiting MetroHealth. 

Patient Information

Family and friends may call 216-778-7800 to be connected to their loved ones. Patients have the right to restrict or opt out of having their information shared with visitors or callers.

Download the Patient Guide

Download Behavioral Health Patient Guide

Patient Relations

If you have concerns about the care you or your loved one is receiving, please speak with your doctor or nursing supervisor. If you feel that your issue isn’t resolved, contact Patient Relations at 216-778-5800 or email [email protected].

Learn more about Patient Relations

Notice of Privacy Practices

This notice describes how MetroHealth may use and disclose your medical information, and how you can get access to this information.

Read Notice of Privacy Practices