MetroHealth Mail Order Pharmacy
Managing Your Prescriptions
Online prescription refill requests for MetroHealth Pharmacies can be completed through MyChart.
To sign up for a MyChart account, please visit metrohealth.org/mychart.
Get Started with Mail-Order Prescriptions
If you use a maintenance medication, our home delivery pharmacy service may cost you less and prescriptions are shipped right to your home. To get started:
New Prescriptions
- Simply have your provider send 90-day prescriptions to the MetroHealth Valley View Specialty/Mail Order facility when e-prescribing. Then call 216-957-6337, option 4, to initiate your order.
Switching Prescriptions
- If you are switching existing prescriptions to our MetroHealth Mail Order service, call 216-957-6337, option 4, to request startup on the service. Our staff will handle any additional prescription requests, if needed, from your provider or outside pharmacy.
- Or fill out the mail order form and send it and any hard-copy prescriptions to:
- The MetroHealth System Pharmacy Home Delivery Service
9885 Rockside Road, Suite 157
Valley View, OH 44125
- The MetroHealth System Pharmacy Home Delivery Service
Once the pharmacy receives your order, your prescriptions will arrive within 7–10 business days.**.
** The MetroHealth Mail Order Pharmacy is licensed to operate and ship packages to MetroHealth patients only within the state of Ohio.
Contact Information
Monday through Friday: 7 a.m. to 7 p.m.
Saturday: 10 a.m. to 2 p.m.
Phone: 216-957-MEDS (6337), option 4
Mail Order fax: 216-957-4760
