Masks must be worn by patients and visitors - even if you are vaccinated.

Everyone 12+* is eligible to get a free COVID-19 Pfizer vaccination.  Register here or call 216-778-6100 to schedule.

COVID-19 Vaccine  |  COVID-19 Hotline (440-592-6843)  |  Obtenga la información más reciente aquí  |  See Your Doctor Safely


We are excited to introduce our new brand.

Over the coming months you'll be noticing a new look as we intentionally update the brand across the healthcare system. Even with the new look, we are still focused on delivering patient outcomes devoted to hope, health, and humanity.

Go to Site

MetroHealth Mail Order Pharmacy

Managing Your Prescriptions

Online prescription refill requests for MetroHealth Pharmacies can be completed through MyChart

To sign up for a MyChart account, please visit

Get Started with Mail-Order Prescriptions

If you use a maintenance medication, our home delivery pharmacy service may cost you less and prescriptions are shipped right to your home. To get started:

New Prescriptions

  • Simply have your provider send 90-day prescriptions to the MetroHealth Valley View Specialty/Mail Order facility when e-prescribing. Then call 216-957-6337, option 4, to initiate your order.

Switching Prescriptions

  • If you are switching existing prescriptions to our MetroHealth Mail Order service, call 216-957-6337, option 4, to request startup on the service. Our staff will handle any additional prescription requests, if needed, from your provider or outside pharmacy.
  • Or fill out the mail order form and send it and any hard-copy prescriptions to:
    • The MetroHealth System Pharmacy Home Delivery Service
      9885 Rockside Road, Suite 157
      Valley View, OH 44125

Home Delivery Form

Once the pharmacy receives your order, your prescriptions will arrive within 7–10 business days.**.

** The MetroHealth Mail Order Pharmacy is licensed to operate and ship packages to MetroHealth patients only within the state of Ohio.

Contact Information

Monday through Friday: 7 a.m. to 7 p.m.
Saturday: 10 a.m. to 2 p.m.

Phone: 216-957-MEDS (6337), option 4

Mail Order fax: 216-957-4760

urac mail service pharmacy logo