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MetroHealth is Dedicated to Supporting the Community

If you have questions or concerns about COVID-19, please call the dedicated MetroHealth support line at 440-59-COVID (440.592.6843).

Si tiene preguntas o inquietudes sobre COVID-19, por favor llame a la línea de apoyo de MetroHealth al 440-59-COVID (440.592.6843).

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About COVID-19  Announcements  |  Support Line 440-59-COVID (440-592-6843)  |  Podcasts  |  Quarantine Resources  |  Telehealth  |  Testing FAQs  |   Videos  |  Visitation Policy Changes


Quarantine Resources

Institute for HOPE logoStaying in quarantine means you’re helping prevent the spread of the virus. It is for the safety of you, your family, and the community that you adhere to the quarantine.  The Centers for Disease Control and Prevention offers additional information about quarantine.

Being in quarantine can make it hard to get the supplies you need – like food, toiletries, medical supplies and medicine.

Below are resources to help get the things you need delivered to your home, so you can avoid going in public except to seek medical care.

MetroHealth se asoció con el condado de Cuyahoga para crear un sitio web multilingüe con recursos para pandemias.

 

 

 

School District Meal Resources

CMSD is offering a meal pick-up program at 22 PreK-8 sites across the city. Meals will include breakfast and lunch and is open to all children 18 and younger, regardless of where they go to school – public, parochial, charter or private schools in Cleveland. Learn more.

Download the CMSD meal pick-up locations and guidelines

Cleveland Heights-University Heights City School District, in partnership with AVI Food Systems, are also offering meal pick-up during the school closures. Learn more.

Download the Cleveland Heights-University Heights school district meal pick-up guide

Delivery Services

  • Grubhub
  • Instacart
  • Postmates
  • Target
  • Uber Eats is waiving delivery fees for all orders from independently owned restaurants on the app. You can find the independent restaurants by looking for the EAT LOCAL banner in the app. Delivery fees will be automatically waived on all applicable orders. 
  • Walmart
  • Zagara's

Local Food Resources

Notice: Cleveland Public Library canceled plans to hand out kids meals at branches.  Learn more.

WIC

  • Ohio has received a waiver from the national office for physical presence requirement and the ability to defer anthropometric and bloodwork requirements. However, WIC will have someone come into the office to verify income and load foods on WIC nutrition cards.
  • We are currently doing 90% of visits over the phone. However, all of our offices, except Garfield, remain open and have been arranged to maintain social distancing. For more information, see Open WIC Locations and Hours.
  • Caregivers can send anyone in with the WIC Nutrition card and pin number to upload the benefits.

If you are looking for ways to help those in need, there are many ways you can support your family and friends who are in quarantine, helping ease their stress and meet their needs.

A few ways you can help:

  • Check-in on your friends, family and neighbors. Offer to drop off meals or supplies at their front door if they’re in quarantine. 
  • Helping Hand Fund– The MetroHealth Foundation has established a fund to help purchase and distribute those things people in quarantine will need, such as food, medical supplies, water, etc. Donate now.
  • The American Red Cross now faces a severe blood shortage. Healthy individuals are needed to donate.
  • The Greater Cleveland Food Bank is doing everything they can to ensure children, families, seniors and hard-working neighbors have the nutritious food they need to stay healthy during the COVID-19 outbreak.
  • Rapid Response Fund is a coalition of Northeast Ohio philanthropic, corporate and civic partners who have joined together to create the Greater Cleveland COVID-19 Rapid Response Fund to deploy resources to nonprofit organizations serving on the frontlines of the pandemic in our region.
  • Volunteer or donate to Meels on Wheels - Rocky River & Lakewood
  • FCC agreement. The FCC has worked with providers to waive late fees, not cutoff service for lack of payment, and open hot-spots.
  • Comcast COVID-19 response: Offering free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.
  • AT&T COVID-19 response: Offering open hot-spots, unlimited data to existing customers, and $10/month plans to low income families.
  • Verizon COVID-19 response: No special offers, but following the FCC agreement.
  • Sprint COVID-19 response: Following FCC agreement, providing unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge.
  • T-Mobile COVID-19 response: Following FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.
  • MetroHealth Pharmacy
    • MetroHealth offers a Prescription Home Delivery service to all our patients. If you have a need to receive your medications directly to your door, please contact us at 216-957-MEDS (6337), Option 4. 
    • MetroHealth Pharmacy accepts all the major insurance carriers and can offer expedited service for any patient of our population that has been tested positive for Coronavirus. For patients with Coronavirus concerns, we can offer service and delivery within our normal 5-7 business days. We are based right here in Cuyahoga County, so serving our community quickly is easily accomplished. 

IMPORTANT NOTICE REGARDING PRESCRIPTIONS

The health of our patients, our caregivers and the community is always our primary concern.

MetroHealth is taking several steps to help reduce the spread of COVID-19. These include practicing social distancing and limiting the number of people entering our facilities.

With that in mind, we will begin complimentary delivery of your prescriptions. This will allow patients to avoid crowds in accordance with the current guidance from the state of Ohio and Centers for Disease Control.

When a physician writes a prescription for you, it will be filled and promptly delivered to your doorstep.

If you have any questions, please contact 216-957-MEDS (6337).

If you have any questions about COVID-19, please visit COVID-19 Resources or call our hotline 440-59-COVID (440-592-6843).

Thank you for understanding and for doing your part to keep our community healthy.

  • CVS Prescription Delivery
    CVS Health is working to ensure individuals have access to needed medications during the coronavirus outbreak. Changes include relaxing refill restrictions, encouraging members to refill maintenance medications and free home delivery from CVS pharmacy.

 


Helping Hand Food Giveaway

MetroHealth Helping Hand Food Giveaway from MetroHealth on Vimeo.

COVID-19 virus
Be Prepared

Visit MetroHealth's coronavirus (COVID-19) website to learn more.

Get information
MetroHealth Leading the Way

Watch MetroHealth experts dicuss COVID-19 at a recent City Club of Cleveland panel.

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corona virus
Resources to Keep You Informed
Physicians at The MetroHealth System are urging the public to use a mix of vigilance and common sense when it comes to combating COVID-19, also known as the new coronavirus.
Symptoms
Watch for symptoms of coronavirus (COVID-19).  Source: CDC Learn more
Physicians at The MetroHealth System are urging the public to use a mix of vigilance and common sense when it comes to combating COVID-19, also known as the new coronavirus.
Prevention & Treatment
Everyday preventive actions to help prevent the spread of respiratory diseases.  Source: CDC Learn more
Physicians at The MetroHealth System are urging the public to use a mix of vigilance and common sense when in comes to combating COVID-19, also known as the Coronavirus.
If You Are Sick
Steps to help prevent the spread of COVID-19 if you are sick.  Source: CDC Learn more
Physicians at The MetroHealth System are urging the public to use a mix of vigilance and common sense when it comes to combating COVID-19, also known as the new coronavirus.
Videos
Learn more about coronavirus.  Source: CDC View videos