MetroHealth is Dedicated to Supporting the Community
If you have questions or concerns about COVID-19, please call the dedicated MetroHealth support line at 440-59-COVID (440.592.6843).
Si tiene preguntas o inquietudes sobre COVID-19, por favor llame a la línea de apoyo de MetroHealth al 440-59-COVID (440.592.6843).
Staying in quarantine means you’re helping prevent the spread of the virus. It is for the safety of you, your family, and the community that you adhere to the quarantine. The Centers for Disease Control and Prevention offers additional information about quarantine.
Being in quarantine can make it hard to get the supplies you need – like food, toiletries, medical supplies and medicine.
Below are resources to help get the things you need delivered to your home, so you can avoid going in public except to seek medical care.
MetroHealth se asoció con el condado de Cuyahoga para crear un sitio web multilingüe con recursos para pandemias.
- Scholastic Learn-At-Home
- Cosmic Kids Yoga Youtube
- ABC Mouse
- Google Arts and Culture
- Open Culture
- Nightly Met Opera livestreams
- Home Safari - Cincinnati Zoo
- CMC Storytime - Children's Museum of Cleveland
- Fun Brain
- Learning Resources - ABCs to ACTs
- Virtual rides from Disneyland and Disney World
- 15 Broadway plays and musicals you can watch on stage from home
School District Meal Resources
CMSD is offering a meal pick-up program at 22 PreK-8 sites across the city. Meals will include breakfast and lunch and is open to all children 18 and younger, regardless of where they go to school – public, parochial, charter or private schools in Cleveland. Learn more.
Cleveland Heights-University Heights City School District, in partnership with AVI Food Systems, are also offering meal pick-up during the school closures. Learn more.
- Uber Eats is waiving delivery fees for all orders from independently owned restaurants on the app. You can find the independent restaurants by looking for the EAT LOCAL banner in the app. Delivery fees will be automatically waived on all applicable orders.
Local Food Resources
- Bagged lunches - Boys and Girls Club
- Children’s Hunger Alliance
- Ready-to-eat meals will be distributed to children outside most of Cleveland’s recreation centers
- Grab-and-go meals are available Saturday, March 28 from noon to 1 p.m. and Mondays-Fridays from 4-5 p.m.
- Meals will be available at all city recreation centers except Kovacic, Cudell Fine Arts and Camp Forbes.
- Food Pantry/Blessing Basement - Blessed Trinity
- Greater Cleveland Food Bank
- Meals for Seniors - Benajmin Rose
- Rainbow Terrace Learning Center Free Dinner
- March 30 - April 2, 2020
Notice: Cleveland Public Library canceled plans to hand out kids meals at branches. Learn more.
- Ohio has received a waiver from the national office for physical presence requirement and the ability to defer anthropometric and bloodwork requirements. However, WIC will have someone come into the office to verify income and load foods on WIC nutrition cards.
- We are currently doing 90% of visits over the phone. However, all of our offices, except Garfield, remain open and have been arranged to maintain social distancing. For more information, see Open WIC Locations and Hours.
- Caregivers can send anyone in with the WIC Nutrition card and pin number to upload the benefits.
If you are looking for ways to help those in need, there are many ways you can support your family and friends who are in quarantine, helping ease their stress and meet their needs.
A few ways you can help:
- Check-in on your friends, family and neighbors. Offer to drop off meals or supplies at their front door if they’re in quarantine.
- Helping Hand Fund– The MetroHealth Foundation has established a fund to help purchase and distribute those things people in quarantine will need, such as food, medical supplies, water, etc. Donate now.
- The American Red Cross now faces a severe blood shortage. Healthy individuals are needed to donate.
- The Greater Cleveland Food Bank is doing everything they can to ensure children, families, seniors and hard-working neighbors have the nutritious food they need to stay healthy during the COVID-19 outbreak.
- Rapid Response Fund is a coalition of Northeast Ohio philanthropic, corporate and civic partners who have joined together to create the Greater Cleveland COVID-19 Rapid Response Fund to deploy resources to nonprofit organizations serving on the frontlines of the pandemic in our region.
- Volunteer or donate to Meels on Wheels - Rocky River & Lakewood
- FCC agreement. The FCC has worked with providers to waive late fees, not cutoff service for lack of payment, and open hot-spots.
- Comcast COVID-19 response: Offering free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time.
- AT&T COVID-19 response: Offering open hot-spots, unlimited data to existing customers, and $10/month plans to low income families.
- Verizon COVID-19 response: No special offers, but following the FCC agreement.
- Sprint COVID-19 response: Following FCC agreement, providing unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge.
- T-Mobile COVID-19 response: Following FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.
- MetroHealth Pharmacy
- MetroHealth offers a Prescription Home Delivery service to all our patients. If you have a need to receive your medications directly to your door, please contact us at 216-957-MEDS (6337), Option 4.
- MetroHealth Pharmacy accepts all the major insurance carriers and can offer expedited service for any patient of our population that has been tested positive for Coronavirus. For patients with Coronavirus concerns, we can offer service and delivery within our normal 5-7 business days. We are based right here in Cuyahoga County, so serving our community quickly is easily accomplished.
IMPORTANT NOTICE REGARDING PRESCRIPTIONS
The health of our patients, our caregivers and the community is always our primary concern.
MetroHealth is taking several steps to help reduce the spread of COVID-19. These include practicing social distancing and limiting the number of people entering our facilities.
With that in mind, we will begin complimentary delivery of your prescriptions. This will allow patients to avoid crowds in accordance with the current guidance from the state of Ohio and Centers for Disease Control.
When a physician writes a prescription for you, it will be filled and promptly delivered to your doorstep.
If you have any questions, please contact 216-957-MEDS (6337).
Thank you for understanding and for doing your part to keep our community healthy.
- CVS Prescription Delivery
CVS Health is working to ensure individuals have access to needed medications during the coronavirus outbreak. Changes include relaxing refill restrictions, encouraging members to refill maintenance medications and free home delivery from CVS pharmacy.
- If you have questions or concerns about COVID-19, please call the dedicated MetroHealth support line at 440-59-COVID (440-592-6843)
- MetroHealth COVID-19 Website
- MetroHealth Infectious Disease Department
- COVID 19 recommended precautions
- COVID -19 recommended precautions (in Spanish)
- MetroHealth Institute for H.O.P.E.™ Community Resources Directory
- The Warm Line through the Trauma Recovery Center will be available to provide emotional support for patients, family, and employees in quarantine due to COVID-19.
- State of Ohio Coronavirus/COVID-19 hotline: 1-833-4-ASK-ODH or 1-833-427-5634. Live staff are available M-F: 9:00am-8:00pm.
- Ohio Department of Health: Information about Coronavirus, how it is spread, prevention, and frequently asked questions
- Ohio Latino Affairs Commission (COVID-19 Resources in Spanish)
- United Way 211
- Red Cross Emergency Preparedness
- Steps to Help Protect Against Coronavirus COVID-19
- Useful Phone Apps for Coping While Quarantined
- AA Online
- Voting information
- Census information
- Legal Aid
- Bartender Emergency Assistance Program - USBG Foundation
- COVID-19 and Unemployment - Ohio Department of Jobs and Family Services
- All Aldi locations in Northeast Ohio are hiring temporary workers. Apply online.
- Amazon is opening more than 4,000 positions in Ohio while trying to meet the surge in demand caused by COVID-19. Learn more about open positions.
- FedEx and UPS are both hiring. Learn more about FedEx open positions and UPS positions.
- GOJO is hiring production workers in Cuyahoga Falls and Wooster to help meet the demand for Purell. Call 216 537-5527
- The Greater Cleveland Partnership has a list of employers with open positions for those who have been displaced from their jobs because of COVID-19.
- Marcs is hiring to support the increased demand at their stores
- Walmart has increased hiring throughout Northeast Ohio
- Heinen's has open positions
- For those who have been displaced from their jobs because of COVID-19, The Greater Cleveland Partnership has a list of employers with open positions.