Important Phone Numbers

MetroHealth Medical Center – Main Line (outside): 216-778-7800
MetroHealth Medical Center – Switchboard (inside): 0 

• Admitting: 216-778-3156
• Billing Questions: 216-957-3250
• Case Management: 216-778-2075
• Ethics Consult Service: 216-778-8497
• Financial Assistance: 216-957-3250
• Gift Shop: 216-778-5676
• Language Access Services (free):
  • Arabic:833-369-3441
  • Cantonese: 833-373-8783
  • Mandarin: 833-373-8787
  • Nepali: 833-369-3442
  • Russian: 833-373-8789
  • Spanish: 833-356-5042
  • Swahili: 833-366-5158
  • Ukrainian: 833-366-5156
• Medical Records: 216-778-4252
• MetroHealth Prime Program for Adults 55 and Older: 216-957-2800
• Outpatient Pharmacy: 216-778-3017
• Parking Facilities: 216-778-4600
• Patient Information: 216-778-7800
• Patient Relations: 216-778-5800
• Pre-Admission Testing: 216-778-4800
• Social Work: 216-778-5551
• Spiritual Care Services: 216-778-4663

Note: If you are calling from outside the hospital, dial the entire number. If you are calling from inside the hospital, dial the last five digits only. If you are dialing from a patient’s room from inside the hospital, dial 7 and the last four digits.