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Frequently Asked Questions

  1. I live in a suburb of Cuyahoga County. Do you have health centers in the suburbs?
  2. If I have a medical emergency and I go to the nearest emergency department, is it covered?
  3. How do I schedule an appointment or find a primary care physician?
  4. Where can I find information about the physicians on staff?
  5. Will I have online access to handle my medical affairs?
  6. Do you have any express care centers for minor medical issues?

I live in a suburb of Cuyahoga County. Do you have health centers in the suburbs? 
Yes, we have 17 convenient locations to serve you including a new location in Middleburg Heights on the west side and an expanded location in Beachwood on the east side. View all MetroHealth locations.

If I have a medical emergency and I go to the nearest emergency department, is it covered?
Yes, emergency visits are covered with a co-pay due from the patient.

How do I schedule an appointment or find a primary care physician?
216-778-8818 is the dedicated phone number for Select members to call to make appointments and to find a physician. Our caring staff is ready to assist you with any questions Monday – Friday, 8 a.m. – 8 p.m.

Where can I find information about the physicians on staff?
View our Online Physician Directory. You can search by name, specialty, department, location and more.

Will I have online access to handle my medical affairs?
MetroHealth offers MyChart, our online health management tool that gives you secure 24/7 access to you and your family’s medical records from home or anywhere with an Internet connection. With MyChart you can schedule, request or cancel appointments, view test results, request a prescription refill, email your provider, and more. Learn more about MyChart.

Do you have any express care centers for minor medical issues?
Yes, MetroExpressCare for minor illnesses and injuries is available in 4 convenient locations: Beachwood Health Center, Broadway Health Center, Middleburg Heights Health Center, and West Park Health Center.

© Copyright 2002 - The MetroHealth System|2500 MetroHealth Drive|Cleveland, OH 44109|(216) 778-7800|All Rights Reserved.
  • © Copyright 2002 - The MetroHealth System
  • 2500 MetroHealth Drive|Cleveland, OH 44109|(216) 778-7800
  • All Rights Reserved.