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Express Care or Emergency Room? How to Know Where to Go

View MetroExpressCare locations:
Beachwood, Broadway, West Park and Middleburg Heights

Accidents happen. So does the flu. But when is an injury or health condition serious enough for a call to 911 or a trip to the emergency room? And what's more appropriate for a non-emergency express care visit?

Dr. Julia Bruner, director of MetroExpressCare, offers these tips:

When to Call 911 or Rush to the ER

Go straight to the nearest ER for life-threatening medical conditions that require immediate attention to prevent death or disability. Some examples of emergencies are:

  • Bleeding that does not stop
  • Chest pain
  • Drug or other poisoning
  • Major burns
  • Loss of consciousness
  • Difficulty breathing
  • Sudden loss of vision or blurred vision
  • Symptoms of stroke

When to Opt for ExpressCare

ExpressCare is needed for conditions that require attention sooner than a normal appointment with your doctor but are NOT life-threatening:
  • Minor burns, injuries or cuts that may need repaired 
  • Sprains and strains
  • Coughs, colds, and sore throats
  • Ear infections
  • Allergic reactions (non life-threatening)
  • Fever or flu-like symptoms
  • Rash or other skin irritations or infections
  • Mild asthma
  • Animal bites

When in doubt, call ahead: 216-957-1680.  If the ExpressCare clinic in question can't accommodate your condition, they will advise you to go the nearest emergency facility.

© Copyright 2002 - The MetroHealth System|2500 MetroHealth Drive|Cleveland, OH 44109|(216) 778-7800|All Rights Reserved.
  • © Copyright 2002 - The MetroHealth System
  • 2500 MetroHealth Drive|Cleveland, OH 44109|(216) 778-7800
  • All Rights Reserved.