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Department Information

Metro Life Flight
24-Hour Flight Communications Office (FCO)
800-233-5433
216-957-5433

Non-Emergency Dispatch Number
800-255-2229
216-957-5433

Business Office
216-778-3090

Location
Cleveland Metro Life Flight
MetroHealth Medical Center
2500 MetroHealth Drive
Cleveland, OH 44109-1998

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Metro Life Flight Auto Launch/Auto Accept

     
     
     
      

For quick reference, please download an information sheet. (PDF)

Auto-Launch Process
For ACUTE patients requiring rapid transfer, call Metro Life Flight (1-800-233-5433) to facilitate auto-launch and auto-acceptance. Auto-launch is the quick and rapid dispatch of an aircraft before collecting additional information, such as patient destination.

Metro Life Flight transports patients to any appropriate tertiary care facility; however, to provide ease of access for referring physicians, MetroHealth will automatically ACCEPT the following patient conditions transported by Metro Life Flight.

AAA

Patient with both of the following:

  • Suspicion for AAA or known hx of AAA
  • Hemodynamic instability
 

Neurology

All Intracranial Hemorrhage

All strokes with:

  • Anterior Circulation <6 hours
  • Posterior Circulation <12 hours
 

Pediatrics

Any child younger than 18 with acute injury or requiring ICU admission

 

Trauma

All ages with acute injury

 
Acute Cardiac Emergencies
  • Acute MI
  • Resuscitated Cardiac Arrest

For quick reference, please download an information sheet. (PDF)

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