MetroHealth's Quality Indicators

The MetroHealth System is continuously striving to provide the highest quality care to the people we serve. In fact, MetroHealth was named among the top 1% of hospitals nationwide for quality and efficiency of care, receiving the 2010 Premier Award for Quality for superior patient outcomes, providing outstanding patient care, and consistently setting the standard in clinical excellence.

Because of our high-quality care, expertise, and commitment to patients, MetroHealth has established itself as a highly respected and nationally renowned hospital, whose quality of care stands among the best in the country. And that's quality you can trust.

MetroHealth has put together information on clinical quality and patient satisfaction, with our performance benchmarked against hospitals nationwide. Scores are gathered by CMS (the Centers for Medicare and Medicaid Services) — a part of the U.S. Department of Health and Human Services. CMS publishes scores and other quality data to help patients make wise choices for your health care, and to help hospitals improve the quality of care they provide.

Clinical Quality
Success rates of the medical or surgical care.

Patient Satisfaction
The overall experience that patients encounter with their healthcare provider.