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A Guide to Your Stay at MetroHealth
State District County and Local Agency Information
If you have any questions concerning the care you have received or loss of personal property, the following agencies may be of assistance.
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Department of Health – State Office
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Ohio Department of Health Health Care Facility Complaint Hotline 246 North High Street Columbus, OH 43266-0118
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800-669-3534
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Department of Health – Local Office
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Ohio Dept. of Health N.E. District Office Bureau of Long Term Quality 1611 South High Street, Suite 400 Akron, OH 44308-1616
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330-643-1300
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Ombudsman – State
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Long Term Care Ombudsman 50 West Broad Street, 9th Floor Columbus, OH 43215-3363
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800-282-1206
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Ombudsman – Local
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Ombudsman 2800 Euclid Avenue, Suite 650 Cleveland, OH 44115
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216-696-2710
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Ohio Department of Insurance
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50 West Town Street 3rd Floor, Suite 300 Columbus, OH 43215-1067
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614-644-2658
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Ohio Department of Insurance – Senior Hotline
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800-686-1578
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Provider Consumer Services Unit
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Ohio Department of Health 246 North High Street Columbus, OH 43216
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800-342-0553
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Medicaid – State
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Ohio Department of Human Services Office of Medicaid County Medicaid Services/Disability PO Box 2468 Columbus, OH 43215-2468
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614-466-9687
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Medicaid – Local
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Medicaid Consumer Hotline Fraud 1641 Payne Avenue, Room 350 Cleveland, OH 4114
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800-324-8680 216-987-7360
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Medicare (For the office nearest you, check the blue Government Section of the Cleveland telephone directory)
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Social Security Administration Medicare Office 1240 East Ninth Street Cleveland, OH 44114
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800-722-1217
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Medicare Hotline (Fraud & Abuse)
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800-633-4227
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Department of Aging – State
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Ohio Department of Aging 50 West Broad Street, 9th Floor Columbus, OH 43215-3363
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614-466-5500
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Western Reserve Area – Agency on Aging
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925 Euclid Avenue, Suite 600 Cleveland, OH 44115
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800-626-7277 (Ohio Only)
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