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Problems? Concerns?

About my provider—

The best way to handle any concerns you may have is to talk directly to the provider.  There may have been a misunderstanding that can be worked out.  If that does not solve your problem, ask the secretary for the provider's supervisor's name and leave a message for the supervisor or call the hospital’s Ombudsman at 216-778-5800.

About billing—

Explain your concerns to one of the office staff secretaries.  If this is not helpful, call (216) 957-3250 to reach Patient Financial Services.

If your problems have not been resolved to your satisfaction, then you have the option of contacting a MetroHealth customer service representative at (216) 778-5800.

© Copyright 2002 - The MetroHealth System|2500 MetroHealth Drive|Cleveland, OH 44109|(216) 778-7800|All Rights Reserved.
  • © Copyright 2002 - The MetroHealth System
  • 2500 MetroHealth Drive|Cleveland, OH 44109|(216) 778-7800
  • All Rights Reserved.